Senior/Lead Product Owner

Top 3 reasons to join us

• Big Data
• Machine Learning
• Big scale

Job description

We are looking for a highly analytical and user-focused Financial Services Product Analyst to join our team at MoMo. In this role, you will conduct research and analysis to understand user behavior, propose innovative financial products, and oversee product implementation to ensure continuous improvements. Your work will directly impact MoMo's strategic direction, enhancing user experience and financial service offerings.

• Conduct market research, customer interviews, and surveys to identify customer segmentation and journey. 
• Work closely with the business and design teams to create wireframes, UI designs, user flows, and define system requirements. 
• Collaborate with the development team during sprint planning to ensure clear requirements, and work together to successfully implement new features.
• Define product metrics and work with the data analysis team to create visualizations of the product health dashboard and reports.
• Mentor team members and provide guidance and support as needed. 
• Develop and drive the product vision and strategy, aligning it with overall product vision and business objectives.
• Effectively communicate product updates, roadmap, and performance to stakeholders and leadership, addressing their concerns and incorporating feedback into product iterations.
• Establish strong relationships with internal and external stakeholders, representing the voice of the product and fostering collaboration for mutual success.

Your skills and experience

Minimum Qualifications (education)

• Bachelor's degree in business, banking, engineering or related field
• Technical education background is a plus;

Experience:

• 3+ year experience in positions related to Product Development/Product Owner/IT BA (domain lending is a plus);
• Experience in developing growth hack features is a plus;
• Good documentation and presentation skills;
• Good understanding of business model(s) of any fields;
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.

Essential skills:

• Customer empathy;
• Requirements elicitation; Critical thinking
• Skilled in utilizing wireframing tools such as Figma;
• Fluent with build user flow, activity diagram, wireframes, able to understand API documents.
• Understand UI/UX knowledge basically at least (being excellent is a plus)
• Understand the SBV's lending regulation and debt classification and provisioning as well as be able to apply on the practical daily tasks
• Excellent communication skills and the capacity to convey complex technical concepts to a diverse audience;
• Strong time management abilities;
• Technical knowledge is a plus;
• Financial knowledge is a plus;

Personal characteristics:

• High level of creativity, innovation and constant learning and open-minded;
• Passionate about products and understanding of customer needs
• Self-driven and motivated to take on new challenges and learn quickly
• Open-minded and flexible with the ability to adapt to changing situations
• Strong attention to detail and ability to deliver high-quality work
• Empathy and a customer-centric mindset

Why you'll love working here

We are passion with new technologies, not follow the old-track of outsourcing. We love our product and ready to sacrifice everything for it! You often argue with your boss? Don’t worry, here in M_Service, you will get salary increase if you win your boss in argument. We love objection!!! You hate company trip in hotel, resort? We only conquer difficult and hottest road in team building. Do you want to join?

What you will get:

• Competitive compensation package.
• Performance-based bonus.
• Insurance package.
• Chance to work with smart people with international experience.

Our benefits:

• Attractive compensation & benefits.
• 13th month salary bonus and yearly performance bonus.
• 14 paid days off per year
• Premium health care insurance
• Great allowances (lunch, parking, birthday, happy hours....)
• Salary review  at least one time per year based on employee's performance and contribution.
• Outing/team-building activities (company trip , soccer sport, english club, running club,..).
• Other benefits as per stated in Vietnamese Labor Law
• Work with experienced & strong team.
• Friendly, dynamic & flexible working environments.