Technical Support (HTML, CSS, JS)

FireGroup
Đã hết hạn
+2
Flemington Tower, 182 Le Dai Hanh Street, District 11, Ho Chi Minh
Tại văn phòng

3 Lý do để gia nhập công ty

  • The world of passion, challenge, innovation
  • We're a family of young souls united by talents
  • Passions and Trust

Mô tả công việc

  • – Solve page speed problems and build high customer experience
  • – Receive and handle customer technical requests through Customer Support /Success team.
  • – Analyze and optimize components for maximum performance across a vast array of web-capable devices and browsers
  • – Direct requests and unresolved issues to the team and follow-up until issues have been resolved completely
  • – Contribute to building technical documents to help Customer Support/Succes team answer customers' basic queries
  • – Prepare and distribute activity reports
  • – Provide feedback on the existing techniques and deliver training to new comer if needed
  • – Stay up to date on new technologies, incorporating those changes which can enhance our optimizing speed techniques and quality.
  • – Keep a pulse on user feedback that comes in, prioritizing the best requests for our customers

Yêu cầu công việc

  • – An enthusiastic, energetic, detail oriented and proactive person who works well in a fast-paced, dynamic team environment.
  • – Learn quickly e-commerce platforms, knowledge and technical skills
  • – 0-2 years of experience in HTML5/CSS/JavaScript
  • – Have a growth mindset and be a proactive executor
  • –  Ensure issues are resolved and shipped quickly
  • – Basic written and reading English skills to prepare reports
  • – Collect, share solutions and report issues to team and internal deparments
  • – Have stress tolerance
  • – Be able to support during weekends/holidays if needed

Tại sao bạn sẽ yêu thích làm việc tại đây

Our Company believes that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.

Featured benefits include:

  • Have opportunity to work with overseas clients
  • Join the dynamic, young and friendly project team
  • Attend project training before working with clients directly if need
  • Have the stable career path
  • Attractive salary, based on skill and experience - 13-month bonus program
  • Additional bonus performance based bonus in addition to 13-month bonus
  • Regular technical & soft skill training
  • Providing Free coffee, tea, candy.
  • Happy events: kick off, birthday, Moon party
  • Technical seminar in the company
  • Support for all sports activities: Football, Yoga,..
  • Yearly company trip
  • Salary raises or bonus by work performance per 12 months
  • All insurances according to Vietnamese Labor law

FIREGROUP TECHNOLOGY

Mô hình công ty
Sản phẩm
Quy mô công ty
151-300 nhân viên
Quốc gia
Vietnam
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT

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