Product Manager

Lầu 22 E.Town Building, 11 Đoàn Văn Bơ, P.12, Q.4, District 4, Ho Chi Minh
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Mô Tả Công Việc

My mission is to collaborate alongside with the development teams and manage shareholders to ensure the product is developed at the most effective and efficient way by:

  • Gathering and updating any information from the development teams within the organization
  • Participate with team conceptualization to understand the users and customers with their needs
  • Respecting the budgeted cost by ensuring on-time deliveries to each functionality and fixes
  • Reports to : Directors of IT

Key Responsibilities and Critical Drivers

40% - Feedback Management 

  • Communicating with end users who has submitted feedbacks to ensure continuous support
  • Validating reported issues
  • Prioritizing and qualifying features requests / bugs from the end users
  • Key Performance Indicator (KPIs)
  • Ensuring unassigned submitted and triaged bugs are kept under 10% < in "New"status / weekly  
  • Ensuring new requested features by users are tracked, assessed and properly prioritized. <10% in "New" status / weekly
  • Responding back >80% from end user's feedback

40% -  Project Management

  • Ensuring budget costs are aligned with the development needs of the shareholders
  • Maintaining ownership of the product vision and roadmap
  • Ensuring development teams have clear guidelines and deadlines to what is assigned

Key Performance Indicator (KPIs)

  • Achieve 90% of schedule.
  • A short 15 minutes daily meetings with the development teams to ensure everyone is on track
  • Releasing meeting minutes within 2 days, listing features and changes with dates and action plans

20% - Product and Market Research

  • Researching the market trends and expectations related to the business and end-user side

Key Performance Indicator (KPIs)

  • Review and document one relevant applications per week
  • Identify and document 2 features that can add value to our project and the development team once a week

Yêu Cầu Công Việc

  • Information Technology Diploma
  • Development capabilities or experience in order to collaborate efficiently with the Dev Team
  • 5+ years management in project management
  • Strong critical thinking and problem solving skills
  • Excellent English communication skills ( written and spoken )
  • Good knowledge of the Fitness Industry