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- Attractive offer with human-centric environment
- Flexible work-from-home policy (90 days/ year)
- Lunch served on the spot with diversified menu
Mô tả công việc
GENERAL INFORMATION- Level: 1-3 years’ experience
- Type of the position: Full-time permanent
- Working time:
- During probation: Monday - Friday;
- After probation: In shifts
- Salary & benefits: base salary + 13th month salary + shift allowance + good healthcare program
DESCRIPTION
The Network Engineer role provides professional services including design and deployment, technical support and management our customer’s networking and security infrastructure.
Your key responsibilities include but not limited to:
- Monitoring and maintaining network infrastructure to agreed service levels
- Familiarity with monitoring and ticket system e.g. Nagios / iTOP
- Familiarity with Cloud environments, e.g. Azure / Jelastic / AWS
- Managing incidents and problems appropriately within agreed service levels
- Assist engagement with projects to ensure design of technical solutions are in line with the requirements of the customer
- Act as a technical escalation point for major incidents related to the service delivery from the data centre and customer sites
- Ensure technical documentation is completed and updated to professional standards
- Contribute to the continuous improvement programmes of all technology platforms across the datacentre
- Log calls with third party vendors (such as Cisco/Fortinet/Huawei/Palo Alto/HP/Dell) and escalate when necessary
- Performing Firewall Configuration, troubleshooting and Administration
- Lead technical customer discussions. Do this with the best possible outcome as your main priority.
- Provide advice and guidance to the technical specialist team and act as an escalation point within the function where required.
- Adhere to all company policies and processes as communicated by line management in accordance with ITIL levels.
Yêu cầu công việc
- Degree in Network Engineering or equivalent preferred
- At least 1 year experience in the same role
- Background with core network technologies in large-scale deployments preferred
- Good working knowledge and experience in Cisco, Fortinet Firewalls, HP and Huawei environment. Demonstrates excellent troubleshooting skills, Intruder Detection Systems, LAN & WAN, Routing Protocols preferred
- VoIP support (CUCM, Avaya, Polycom, etc.,)
- Appropriate certifications in core technology platforms (CCNP, AWS, etc.) preferred
- Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents
- Good English communications skills (oral & written)
- Experience of working in a multi-client solutions provider preferred
- ITIL knowledge/accreditation specialising around operational Incident/Problem and change management.
Tại sao bạn sẽ yêu thích làm việc tại đây
- 13th month salary- Shift allowance
- Good health care program;
- Dynamic yet cozy working environment;
- Big and international customers;
- Knowledge and expertise sharing;
- Challenge with newest technologies;
- Onsite in France opportunities.
Officience
Xem công ty
Offsharing in Vietnam
Mô hình công ty
Thuê ngoài
Quy mô công ty
151-300
nhân viên
Quốc gia
France
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT
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Đăng
15 ngày trước
Senior DevOps Engineer (Site Reliability Engineer, AWS)
Tại văn phòng
Ho Chi Minh