Microsoft Teams Support Engineer(MS 365)

Bosch Global Software Technologies Company Limited
Đã hết hạn
+2
364 Cong Hoa street, ward 13, Tan Binh, Ho Chi Minh
Linh hoạt

3 Lý do để gia nhập công ty

  • Committed 13th-mth bonus + attractive yearly bonus
  • Premium Healthcare for you and 2 family members
  • 16++ days of paid leave per year

Mô tả công việc

Job Description

  • Provide 2nd level support to internal and external service of MS Teams
  • Perform Microsoft Teams migration
  • Support of MS Teams service development activities out of O365 project
  • Troubleshooting issues related to MS Teams
  • Remote configuration of Gateways, SBS & SBC devices for MS Teams PSTN services
  • Deliver Teams Voice and Video technology change, working with UCC team and Microsoft architects for problem tickets
  • Ensure effective Incident Management in line with our defined SLA commitments

 

Yêu cầu công việc

Qualifications

  • Proven experience in providing technical support with O365, Microsoft Teams (MS Teams), Skype for Business (SfB)
  • Good knowledge in Voice services, MS teams Enterprise voice skills is highly desirable
  • Good analytical and troubleshooting skills
  • ITIL operational awareness and understanding
  • Have relevant Microsoft skills and certification: MS 365, Teams and Azure
  • Understanding of voice services and technology is a plus – VoIP, SBC (CDRs, Logs), networks
  • Good English communication skills

Tại sao bạn sẽ yêu thích làm việc tại đây

Why BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

  • Working in one of the Best Places to Work in Vietnam
  • Join a dynamic and fast growing global company (English-speaking environment)
  • 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
  • 100% monthly basic salary and mandatory social insurances in 2-month probation
  • Onsite opportunities: short-term and long-term assignments
  • 15++ days of annual leave + 1 day of birthday leave
  • Premium health insurance for employee and 02 family members
  • Flexible working time
  • Lunch and parking allowance
  • Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
  • Fitness & sport activities: football, badminton, yoga, Aerobic
  • Free in-house entertainment facilities and snack
  • Join in various team building, company trip, year-end party, tech talks and a lot of charity events

Bosch Global Software Technologies Company Limited

Xem công ty

The Bosch Group is a leading global supplier of technology and services

Mô hình công ty
Sản phẩm
Quy mô công ty
1000+ nhân viên
Quốc gia
Germany
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT

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