3 Lý do để gia nhập công ty
- World-class products & cutting-edge technologies
- Professional and innovative working environment
- Attractive salary with great benefits and reward
Mô tả công việc
- Provide the level 1, 2 and 3 supports by managing requests from customers and partners;
- Participate in the whole support process, from analyzing and implementing the patches to providing evolutions of functionalities;
- Identify the anomalies, evaluate its critical level, ensure the hand-over to the R&D team and make sure that the correction is made within the time required by the customer and in accordance with the SLA;
- Request for development of new features in case of need.
Yêu cầu công việc
- Bachelor or Engineer’s degree in Computer Sciences or related fields;
- Good command of English;
- Solid core skills in following technical landscape:
- Java development
- Customer support
- Following additional knowledge will be plus points:
- Web-based solutions
- Mobile development (iOS and Android)
- Angular
- Ionic 2+
- Java EE Development
- Agile (Scrum) and V-cycle software engineering process
- Problem-solving skill;
- Written and verbal communication skills;
- Ability to diagnose & address application issues;
- Good interpersonal skills with ability to help users and collaborate with both on-site and overseas colleagues.
Tại sao bạn sẽ yêu thích làm việc tại đây
Attractive salary and benefits :
- Competitive salary range;
- 13th month pay, reward and benefits according to work performance & achievements;
- 16 days annual paid leaves;
- Social insurance, medical insurance and unemployment insurance in line with Labor Law;
- Annual health check-up;
- Premium insurance coverage including 24/7 accident insurance and private health insurance;
- Team building activities throughout the year.
Career & skills development:
- Working with experienced and talented experts in Data Management domain;
- Training courses with relevant subjects based on employee’s needs: Business English, Public Speaking, Management 3.0, Culture-related topics such as music, philosophy, theater, etc.
- Seminars and workshop on trendy topics: Data governance, Big Data, Artificial Intelligence, Blockchain, machine learning, etc.
TIBCO
Global leader in Integration, API Management and Analytics