Java Support Engineer

TIBCO
Đã hết hạn
+2
Diamond Flower building, 48 Le Van Luong, Nhan Chinh, Thanh Xuan, Ha Noi
Tại văn phòng
Kỹ năng:
Java
English

3 Lý do để gia nhập công ty

  • World-class products & cutting-edge technologies
  • Professional and innovative working environment
  • Attractive salary with great benefits and reward

Mô tả công việc

- Provide the level 1, 2 and 3 supports by managing requests from customers and partners;

- Participate in the whole support process, from analyzing and implementing the patches to providing evolutions of functionalities;

- Identify the anomalies, evaluate its critical level, ensure the hand-over to the R&D team and make sure that the correction is made within the time required by the customer and in accordance with the SLA;

- Request for development of new features in case of need.

Yêu cầu công việc

- Bachelor or Engineer’s degree in Computer Sciences or related fields;

- Good command of English;

- Solid core skills in following technical landscape:

  • Java development
  • Customer support

- Following additional knowledge will be plus points:

  • Web-based solutions
  • Mobile development (iOS and Android)
  • Angular
  • Ionic 2+
  • Java EE Development
  • Agile (Scrum) and V-cycle software engineering process

- Problem-solving skill;

- Written and verbal communication skills;

- Ability to diagnose & address application issues;

- Good interpersonal skills with ability to help users and collaborate with both on-site and overseas colleagues.

Tại sao bạn sẽ yêu thích làm việc tại đây

Attractive salary and benefits :

  • Competitive salary range;
  • 13th month pay, reward and benefits according to work performance & achievements;
  • 16 days annual paid leaves;
  • Social insurance, medical insurance and unemployment insurance in line with Labor Law;
  • Annual health check-up;
  • Premium insurance coverage including 24/7 accident insurance and private health insurance;
  • Team building activities throughout the year.

Career & skills development:

  • Working with experienced and talented experts in Data Management domain;
  • Training courses with relevant subjects based on employee’s needs: Business English, Public Speaking, Management 3.0, Culture-related topics such as music, philosophy, theater, etc.
  • Seminars and workshop on trendy topics: Data governance, Big Data, Artificial Intelligence, Blockchain, machine learning, etc.

Global leader in Integration, API Management and Analytics

Mô hình công ty
Sản phẩm
Quy mô công ty
1000+ nhân viên
Quốc gia
United States
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT