Desktop Support Engineer (IT Helpdesk)

CODE88 COMPANY LIMITED
Đã hết hạn
+2
Floor 6, C.T Plaza Building, Tan Son Nhat, 60A Truong Son Street, Ward 2, Tan Binh, Ho Chi Minh
Tại văn phòng

3 Lý do để gia nhập công ty

  • Very attractive salary package and Bonus
  • Overseas: Technical trainings and certifications
  • Global career opportunity

Mô tả công việc

Job Purpose:

  • Desktop Support Engineer handles and maintains the availability, performance, and maintenances of the company’s end user machines and its peripherals: Desktops, Laptops, Printers, Scanners, and all input and output devices attached to it.

     

Responsibilities:

  1. Receive assigned end user issues from IOC
  2. Resolve assigned issue by physically going to the end user’s workstations
  3. Do routine maintenances of desktops, laptops, UPS, printers, scanners, and all input/output devices attached to them
  4. Provide physical assistance in transferring workstations of end users from one place to another whenever requested
  5. Prepare and refresh OS of workstations for newly hired employees
  6. Install, Uninstall, Configure softwares and applications upon the request of end users
  7. Provide physical assistance to IOCs and higher Tier whenever requested

Yêu cầu công việc

Skills & Qualifications: 

  • Communicate effectively in English, both oral and written form.
  • Provides quality customer service 
  • Customer oriented mind-set with good ability to manage customer expectations.
  • Clear communication with other IT teams (both written and verbal).
  • Must be knowledgeable of Operating System and Networking fundamentals
  • Must be familiar with basic operations of input and output devices of workstations
  • Must be able to install, uninstall, configure end-user software/applications such as Microsoft Office applications, browsers, etc…

 

Knowledge & Experience:

  • Education must be related to IT, Computer Science/Engineer
  • Must have good school records without failing grade on IT Major Subjects
  • No prior employment record is required

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BONUSES
 

  • 13th Month Salary
  • Performance Bonus

ANNUAL PAID LEAVES
 

  • Vacation Leave: 12 days per year
  • Medical Leave: 8 days per year

TRAININGS
 

  • In-house: Technical, Soft skills and English/communication skills trainings
  • Overseas: Technical trainings and certifications

HEALTHCARE
 

  • Annual routine check-up
  • Comprehensive Insurance: Social/Health/Personal
  • Premium healthcare insurance

WELLNESS ACTIVITIES
 

  • Annual company trip for team building
  • Sports activities: organized football players for inter-company matches; organized bowling and badminton activities

LEISURE ACTIVITES 
 

  • Quarterly company dinner
  • Year-end party
  • Celebrations for birthdays, anniversaries, Christmas, New Year and other special events

PLUS
 

  • Unlimitedly snacks & beverages
  • State-of-the-art office equipment
  • Friendly and collaborative environment
  • Global career opportunity

CODE88 COMPANY LIMITED

Xem công ty

We provide IT solutions by developing software platform for business operation.

Mô hình công ty
Sản phẩm
Quy mô công ty
51-150 nhân viên
Quốc gia
Singapore
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT

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