Đã hết hạn
Mô tả công việc
• Interact with sales & marketing team to identify opportunities, optimizing the effectiveness of sales force
• Perform special projects in support of key CRM/ERP initiatives
• Support users by troubleshooting and resolving issues related to reports, dashboards, views, access/visibility, system errors, feature request data quality and other general questions related to use of the system
• Manage onboarding of new users
• Assist with the development of training materials and user documentation
• Train and provide ongoing support to users to maximize usage
• Manage all lead scoring and interaction tracking
• Analyze weekly and monthly channel KPIs, O2C process and report with recommended adjustments
• Analyzing & be connection of database between commerical & financial/controlling
• Analyzing to balance between the cost investment for system & the result delivering
• Perform special projects in support of key CRM/ERP initiatives
• Support users by troubleshooting and resolving issues related to reports, dashboards, views, access/visibility, system errors, feature request data quality and other general questions related to use of the system
• Manage onboarding of new users
• Assist with the development of training materials and user documentation
• Train and provide ongoing support to users to maximize usage
• Manage all lead scoring and interaction tracking
• Analyze weekly and monthly channel KPIs, O2C process and report with recommended adjustments
• Analyzing & be connection of database between commerical & financial/controlling
• Analyzing to balance between the cost investment for system & the result delivering
Yêu cầu công việc
• Bachelors degree in business with experience in database CRM system• 2-5 years experience in customer serving & relationship management, optimizing sales force, with CRM/ERP system, especially SFDC
• Experience in analyzing O2C process for marketing & sales
• Well-versed in automation tactics
• Experience in industry company is advantage
• Communicate in English fluently
Insee Viet Nam
Xem công ty
Insee Viet Nam
Mô hình công ty
Sản phẩm
Quy mô công ty
301-500
nhân viên
Quốc gia
Thailand
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT
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