Data Analyst (Data Team Leader)

iSentia
Đã hết hạn
+1
Robot Tower, 308-308C Dien Bien Phu, District 3, Ho Chi Minh
Tại văn phòng

Mô tả công việc

1. Ensures data analysis is completed to a high standard of quality and to deadline

  • Completes data processing using programs for all teams as required
  • Following data frequently, figuring out and fixing system timely to assure data can be inserted in the system continuously and fully
  • Overseeing the sentiment & label classification system, approaching correctly classified data, fixing the errors and coming up with solutions
  • Is responsive to requests for data from Analyst
  • Delivers high quality data in report templates
  • Meets the prescribed deadlines
  • Maintains media analysis databases
  • Conduct thorough data checks in line with quality control systems and processes
  • Understand and follows the Research Manual guideline

***Good performance defined:

  • Reports are not returned due to inaccurate data display. 
  • No major rework required by analysts on charts and tables
  • Ensure high quality of processed social data 
  • Provides examples and case studies of improvements made to data display
  • Positive feedback from Insights team in regards to communication and collaboration
  • Positive feedback from clients and analyst in term of data display.
  • Review data that is tracked sufficiently and accurately per the project leaders' requests (main keywords, sub-keywords, industry keywords, hot topics..) Refine data (clean spams, irrelevant data) Group data into accurate sentiment and labels as defined and approved by the project leader and clients.
  • Closely check and alert negative conversation to clients.

2. Develops and maintains strong and effective working relationships with Insights Team

  • Provides excellent customer service to all Insights and team members
  • Delivers feedback in a professional manner, ensuring an appropriate tone and delivery
  • Supports Insights team by being flexible
  • Collaborate to improve Insights products and processes

***Good performance defined:

  • Positive feedback from Insights team
  • Provides examples of ways the Insights team have been supported to meet client requirements
  • Demonstrates samples where sharing knowledge has helped team members and / or clients

3. Ensures compliance with Isentia policies and standards, and ensures compliance with all local statutory requirements

  • Provides excellent customer service to all Insights and team members
  • Delivers feedback in a professional manner, ensuring an appropriate tone and delivery
  • Supports Insights team by being flexible
  • Collaborate to improve Insights products and processes

 

Yêu cầu công việc

Skills and Qualifications

  • Bachelor’s degree in Mathematics, Computer Science, Economics, or Statistics
  • 1+ years’ experience as a data analyst, reporting data analytics is preferred
  • Proven analytic skills, including reporting, mining, evaluation, analysis, and visualization
  • Technical writing experience in relevant areas, including queries, reports, and presentations
  • Strong SQL or Excel skills with the ability to learn other analytic/reporting tools
  • Kibana, Elastic search- MongoDB,
  • Can work under pressure and tight deadline, ability to provide urgent support when needed

Nice to have:

  • Digital Marketing knowledge
  • Social Media Listening knowledge

Tại sao bạn sẽ yêu thích làm việc tại đây

  • Attractive salary, based on skill and experience
  • Opportunity to work with talented colleagues to improve your knowledge
  • Friendly and open working environment

Isentia has become a global leader in delivering crucial business intelligence.

Mô hình công ty
Sản phẩm
Quy mô công ty
1-50 nhân viên
Quốc gia
Australia
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT