Đã hết hạn
Mô tả công việc
1. Ensures data analysis is completed to a high standard of quality and to deadline
- Completes data processing using programs for all teams as required
- Following data frequently, figuring out and fixing system timely to assure data can be inserted in the system continuously and fully
- Overseeing the sentiment & label classification system, approaching correctly classified data, fixing the errors and coming up with solutions
- Is responsive to requests for data from Analyst
- Delivers high quality data in report templates
- Meets the prescribed deadlines
- Maintains media analysis databases
- Conduct thorough data checks in line with quality control systems and processes
- Understand and follows the Research Manual guideline
***Good performance defined:
- Reports are not returned due to inaccurate data display.
- No major rework required by analysts on charts and tables
- Ensure high quality of processed social data
- Provides examples and case studies of improvements made to data display
- Positive feedback from Insights team in regards to communication and collaboration
- Positive feedback from clients and analyst in term of data display.
- Review data that is tracked sufficiently and accurately per the project leaders' requests (main keywords, sub-keywords, industry keywords, hot topics..) Refine data (clean spams, irrelevant data) Group data into accurate sentiment and labels as defined and approved by the project leader and clients.
- Closely check and alert negative conversation to clients.
2. Develops and maintains strong and effective working relationships with Insights Team
- Provides excellent customer service to all Insights and team members
- Delivers feedback in a professional manner, ensuring an appropriate tone and delivery
- Supports Insights team by being flexible
- Collaborate to improve Insights products and processes
***Good performance defined:
- Positive feedback from Insights team
- Provides examples of ways the Insights team have been supported to meet client requirements
- Demonstrates samples where sharing knowledge has helped team members and / or clients
3. Ensures compliance with Isentia policies and standards, and ensures compliance with all local statutory requirements
- Provides excellent customer service to all Insights and team members
- Delivers feedback in a professional manner, ensuring an appropriate tone and delivery
- Supports Insights team by being flexible
- Collaborate to improve Insights products and processes
Yêu cầu công việc
Skills and Qualifications
- Bachelor’s degree in Mathematics, Computer Science, Economics, or Statistics
- 1+ years’ experience as a data analyst, reporting data analytics is preferred
- Proven analytic skills, including reporting, mining, evaluation, analysis, and visualization
- Technical writing experience in relevant areas, including queries, reports, and presentations
- Strong SQL or Excel skills with the ability to learn other analytic/reporting tools
- Kibana, Elastic search- MongoDB,
- Can work under pressure and tight deadline, ability to provide urgent support when needed
Nice to have:
- Digital Marketing knowledge
- Social Media Listening knowledge
Tại sao bạn sẽ yêu thích làm việc tại đây
- Attractive salary, based on skill and experience
- Opportunity to work with talented colleagues to improve your knowledge
- Friendly and open working environment
iSentia
Xem công ty
Isentia has become a global leader in delivering crucial business intelligence.
Mô hình công ty
Sản phẩm
Quy mô công ty
1-50
nhân viên
Quốc gia
Australia
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT
Việc làm tương tự dành cho bạn
Nhận các việc làm tương tự qua email
HOT
Đăng
10 ngày trước
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Tại văn phòng
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