3 Lý do để gia nhập công ty
- Work with Cisco, Avaya, Microsoft
- Promote
- Dynamic Environment
Mô tả công việc
- Participation on IT and business projects
- Working with clients, collecting, analyzing the requirements and recommend optimum integrated solutions.
- Analyze the risks associated with software products, databases and propose corrective solution.
- Transfer information to the internal team
- Recognize problems /bugs,acceptance and support after acceptance.
- Preparing business specification documents
- Sharing knowledge, contribute ideas, innovations in software products, technology solutions.
- Assisting user in defining business requirements to meet their business goals.
Yêu cầu công việc
- Possess at least a Bachelor’s Degree in Information Technology or related field
- Experiences in callcenter /financial business is preferable
- Basic knowledge : Programming
- Understanding of applications interfaces and operating systems of enterprises
- Exceptional analytical and conceptual thinking skills
- Excellent documentation skills.
- Good planning, organizational, and time management skills
- Experience creating detailed reports and giving presentations.
Tại sao bạn sẽ yêu thích làm việc tại đây
- Free lunch, coffee, parking
- 13th-month salary,
- Annual salary review
- Opportunity to be trained in the country & overseas by Cisco, Microsoft, Oracle, VMware, Calabrio, NICE ...
BASE Business Solution
ĐỐI TÁC CÔNG NGHỆ HÀNG ĐẦU CỦA CISCO VỀ CALL CENTER & CONTACT CENTER