IT Support Engineer

IncepIT
Đã hết hạn
+2
19A Cong Hoa, Floor 3 Scetpa Building, Tan Binh, Ho Chi Minh
Tại văn phòng

3 Lý do để gia nhập công ty

  • Working on great product
  • 13th month of salary
  • Salary up to $2200

Mô tả công việc

We are seeking great Support Engineer to join our dedicated expanding team on the great projects. The successful candidate will be a responsible self-motivated problem solver, willing to accept multiple challenges in a fast-paced, team atmosphere.  Candidate also must be willing to travel as needed.

Yêu cầu công việc

Duties and Responsibilities:

  • Working in support teams, acting as a second-level of support to users.
  • Must be good in Japanese and English.
  • Effectively communicate with Japanese and English speaking support and Center staff.
  • Provide remote hardware and software technical support to on-site learning Center and support personnel
  • Provide off-hours support for North American Centers when conditions warrant
  • Follow software installation procedures and perform software upgrades.
  • Troubleshoot and resolve PC hardware, software, and network related issues.
  • Ability to occasionally travel outside Vietnam for training and in-person Center visits in Asia. 
     

Requirements:

  • Bachelor’s Degree in Computer Science or equivalent certification in the area of hardware, software or networking
  • Knowledge of Windows 10 OS for PC and Servers in a network environment
  • Experience with LAN setup, configuration and security
  • Basic understanding of PC and mobile hardware
  • Experience with software installations and upgrades in Microsoft Windows and mobile environments
  • WEB/HTML/SQL experience is a plus
  • Database administration experience is a plus
  • Understanding and experience with VoIP a plus

Tại sao bạn sẽ yêu thích làm việc tại đây

If you find out any word below that match your expected environment, it make you feel working place like your home, your comfortable place, please join us.

Fun
Challenging
Friendly
Supportive
Collaborative
Innovative

Benefits:
 

  • Friendly and supportive working environment
  • Annual company trip
  • Free English class to support for English study
  • Company health insurance.
  • General company activities (birthday party, football...).
  • Full of snacks, fruits, ... in the kitchen to help yourself during work time.
  • Career growth opportunities.
  • Very competitive salary
  • 13th-month salary.
  • Salary is reviewed twice per year based on performance

 

Just Do The Right Thing

Mô hình công ty
Thuê ngoài
Quy mô công ty
51-150 nhân viên
Quốc gia
Vietnam
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT