[Urgent] - IT Support

106 Nguyen Van Troi, Phu Nhuan, Ho Chi Minh
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Top 3 Reasons To Join Us

  • Flexible working time & place
  • Business trip to other branches
  • Additional Healthcare Insurance

The Job

  • Solving IT support requests directly from Cybozu’s employees.
  • Supporting IT for internal and external events (seminar, workshop, etc.,).
  • Troubleshooting system and network issues.
  • Setting up PCs (hardware, software) and mobile devices.
  • Managing accounts.
  • Managing shared IT devices.
  • Creating IT guides.
  • Involving in purchasing procedures and documents.
  • Working with service providers.

Your Skills and Experience


  • 1-3 years of experience in IT support or help-desk.
  • Experience in setting up and managing PCs (Windows, mac-OS) and smartphones (iPhone, Android).
  • Knowledge about hardware, software, network and web administration.
  • Good skills in analyzing, diagnosing and troubleshooting issues.
  • Good English in reading and writing.
  • Experience in writing guidelines and technical documents.
  • Experience in handling documents and working with service providers.
  • Passion and enthusiasm for supporting everyone.
  • Willing to learn new things.
  • Long-term commitment.

Preferred qualifications:

  • Ability to communicate in Japanese.
  • Available to work immediately.


  • Preferred Language For Applications in English.
  • Please be noted that only shortlisted candidates will be contacted for interview arrangement.

Why You'll Love Working Here

Working with great people in an international-standard and professional environment with great chances to learn new skills and gain valuable experience, receive competitive salary, and a number of other benefits as follows:

  • Flexibility in working space & time: work from home (5 days per month), flextime
  • Well-equipped facilities: laptop (Macbook...) & PC with 2 monitors
  • Salary review: twice a year
  • Global medical insurance
  • Income compensation insurance
  • Death & disabilities insurance
  • Support for Japanese/English study and soft-skill/work-related education
  • Unlimited support for events/parties/club activities
  • Support for team building activities
  • Creative & young working space
  • 2 additional annual leaves issued by company besides ones pursuant to labor law
  • 5 days of refresh holiday after every 5 consecutive working years
  • Fixed bonus: 13th-month salary
  • Other bonus: depends on Cybozu Group’s annual turnovers
  • Annual MVP award
  • Annual company trip