Telecom Administrator

FE CREDIT
Expired
PMP Training Courses
Sport Day
Christmas
+2
REE Tower, 9 Doan Van Bo, Ward 12, District 4, Ho Chi Minh
At office

Top 3 reasons to join us

  • Tech savvy working environment
  • Attractive benefits
  • Training and developing opportunities

Job description

  • To be responsible for the general administration in the Contact center
  • Troubleshooting and provide support for company intranet
  • Record problems & incidents and the workarounds and also provide solutions for them
  • Participate in contact center system, SMS core and other projects
  • Cooperate with other IT departments/ vendors to maintain contact center system, SMS core, network security including operating system, firewalls, routers and switches
  • Ensure that proper documentation of contact center and SMS core
  • Undertake other tasks assigned by line manager

Your skills and experience

  • University Graduate, major Information Technology or related technical areas
  • At least 01-year experience in call center administration.
  • At least 01-year experience in network, data center management.
  • Proficient in Call center administration is a must.
  • Prior experience in VMWare, operation system installation and administration will be an advantage.
  • Proficient in telephone connectivity is a plus.
  • Good communication skill
  • Proactive and teamwork skill
  • Flexible and time management skill
  • Good English

Why you'll love working here

See yourselves in a new light

In essence of joining our company, you will be given the scope to seize every opportunity and helped to acquire specific competencies you’ll need to succeed either you wish to go wide or go deep. Our company prides ourselves on our underpinned principle of nurturing people in not only HR policies but also in our culture. We value innovations and we need people to work on initiatives and carry on our business vision of operating excellence and market leadership.

Alongside with these, we believe our staff members deserve a good working condition, so that in addition to social health insurance you will be accessible to health and accident insurance and will be eligible to join in team building every year. We also value your efforts; for this reason, we give you both financial and non-financial rewards such as: KPI bonus, Best Initiatives, Best performer or Best manager of the year, etc.

Company's Benefits
Financial support:
- Probation with full salary
- Lunch allowance
- Wedding support
- Family funeral support
- 13th month salary + KPIs bonus
- Performance rewards and awards
Insurance:
- Accident insurance
- Health insurance
Events and activities:
- Christmas
- Year End party
- Team Building
- Family Day
- Sport Day

FE CREDIT

Company type
IT Product
Company size
1000+ employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT