Technical Support

ITviec
Expired
 ITviec Company Trip in Ha Long bay 2022
ITviec Company Trip To Japan in 2019
ITviec 10th Anniversary Party in 2023
+2
60 Nguyen Van Thu, District 1, Ho Chi Minh
At office

Top 3 reasons to join us

  • No Overtime ever!
  • Review performance 2x / year
  • Lots of singles and availables

Job description

What you will do:

  • Producing IT support document, user guide and maintain IT support knowledge base
  • Write documents (product descriptions, user guideline, online help and others).
  • Verifies accuracy, completeness, consistency and maintainability of content by reviewing content against builds and/or internal releases.
  • Collaborate with the development team and product team to keep documents up to date.
  • Evaluate, plan, implement and support other teams about system state, data state, how system works, …
  • Working with testers to implement ideas from leaders to improve the system.
  • Support other teams to solve their issues related to using the system.
  • IT inventory administration: manage license, software, hardware, up-to-date inventory record for all IT equipment, etc.
  • Procurement : follows up by buying new IT devices, getting support from Vendors, etc.
  • Direct report to CTO.

Your skills and experience

  • Prefer female candidates who have 1-3 years experience as a Technical Support (23~25yo).
  • Love to write documents!
  • Attention to detail.
  • Self-organization, good collaboration and communication skills.
  • Good communication in both English and Vietnamese.

Why you'll love working here

We have a fun, Silicon Valley style startup culture that values openness, fun and awesomeness. We call our employees "VIPs" because each of our people is a Very Important Person.

We offer our people:
- A fun, friendly place to work
- Continuous soft skill training and career coaching 
- Great working hours -- 8:30 to 5:00 (we believe that 7 hours per day is plenty when you're focused on the right things)

If you want to learn, if you have fire in your heart and hunger in your eyes, if you want all the responsibility you can handle (and then more), if you want to make a difference in IT in Vietnam -- then ITviec may be for you.

Apply today!

Ít nhưng mà chất

Company type
IT Product
Company size
51-150 employees
Country
Japan
Working days
Monday - Friday
Overtime policy
No OT