Expired
Top 3 reasons to join us
- Attractive Net Salary Package
- Additional Heath Insurance
- Paid-leaves as required by Law
Job description
We are looking for an experienced and self-driven Technical Support Specialist to join our team! If you
are passionate about learning and gaining new skills in this field, don't miss this opportunity!
More about us: www.tradelinkone.com
Technical Support Specialist responsibilities and duties
- Provide online or onsite installation and training of applications/systems for customer
- Evaluate and prioritize customer support cases
- Act as the primary liaison between company and your customers
- Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings
- Act as a consultant and offers solutions for customers' problems
- Work with all internal groups, including support, sales, engineering, product management, and consulting
- Prepare accurate and timely reports
Your skills and experience
Technical Support Specialist requirements and qualifications
- Fluent English (excellent skills for both spoken and written), knowing Mandarin Chinese is a plus.
- Minimum 1 year experience in a similar role
- Understanding Database (SQL) and experience of writing and using basic database queries is a plus
- Experience of installation, configuration and troubleshooting of Windows Desktop, and Android operating systems
- Good understanding of software deployment and disk imaging solutions
- Critical thinker and problem-solving skills
- Great interpersonal and communication skills
- Able to travel
Working hours:
- Monday to Friday from 9 AM – 6PM
- Working location: District 1, HCMC
Why you'll love working here
- Attractive Net Salary Package ($700 - $1.500)
- 12 annual leave + 5 sick leave a year
- Additional health care (Bao Viet Insurance)
- Able to work in an active and professional working environment.
TradeLink Technologies Ltd
View company
State-of-the-art supply chain solutions to facilitate worldwide business connections
Company type
IT Product
Company size
51-150
employees
Country
United States
Working days
Monday - Friday
Overtime policy
No OT
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