Technical Support (Database, MS SQL)

TradeLink Technologies Ltd
Expired
Technology Exhibition India 2022 - Indian team
Birthday Party
+2
25 Bis Nguyễn Thị Minh Khai, District 1, Ho Chi Minh
At office

Top 3 reasons to join us

  • Attractive Net Salary Package
  • Additional Heath Insurance
  • Paid-leaves as required by Law

Job description

We are looking for an experienced and self-driven Technical Support Specialist to join our team! If you
are passionate about learning and gaining new skills in this field, don't miss this opportunity!

More about us: www.tradelinkone.com

Technical Support Specialist responsibilities and duties
 

  • Provide online or onsite installation and training of applications/systems for customer
  • Evaluate and prioritize customer support cases
  • Act as the primary liaison between company and your customers
  • Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings
  • Act as a consultant and offers solutions for customers' problems
  • Work with all internal groups, including support, sales, engineering, product management, and consulting
  • Prepare accurate and timely reports

Your skills and experience

Technical Support Specialist requirements and qualifications
 

  • Fluent English (excellent skills for both spoken and written), knowing Mandarin Chinese is a plus.
  • Minimum 1 year experience in a similar role
  • Understanding Database (SQL) and experience of writing and using basic database queries is a plus
  • Experience of installation, configuration and troubleshooting of Windows Desktop, and Android operating systems
  • Good understanding of software deployment and disk imaging solutions
  • Critical thinker and problem-solving skills
  • Great interpersonal and communication skills
  • Able to travel

Working hours:
 

  • Monday to Friday from 9 AM – 6PM
  • Working location: District 1, HCMC

Why you'll love working here

  • Attractive Net Salary Package ($700 - $1.500)
  • 12 annual leave + 5 sick leave a year
  • Additional health care (Bao Viet Insurance)
  • Able to work in an active and professional working environment.

TradeLink Technologies Ltd

View company

State-of-the-art supply chain solutions to facilitate worldwide business connections

Company type
IT Product
Company size
51-150 employees
Country
United States
Working days
Monday - Friday
Overtime policy
No OT