Expired
Top 3 reasons to join us
- 100% salary during probation, 13th salary
- Premium insurance (includes probation time)
- Technical, Soft skill, English Training courses
Job description
You will be a key member of the global support team that is responsible for a cluster platform that is used all over the world. It is a Linux based system with the below characteristics:
- High Availability: fault tolerant system, 24/7 service availability
- Scalability: ability to increase or decrease the number of cluster nodes according to the business need without impacting the service availability
- Manageability: software management including installation, upgrade, downgrade on cluster level without impacting the service availability
The candidate best suited to this role:
- Enjoys customer interaction and is challenged by troubleshooting in a complex environment
- Has an outgoing personality with a customer focus and right attitude to serve the customer.
Your responsibilities include but are not limited to the following:
- Day-to-day service and support of end customers and partners globally
- Give customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis
- Close cooperation with R&D and Solution Architects to solve customer issues
- Participate in on-call 24/7 roster for customers Emergency cases
- Actively contribute to our Customer satisfaction
At DEK Technologies Vietnam, you will live with Agile & Lean principles where employees are empowered at all levels to collaborate cross-functionally, to take pride in collective ownership, to improve yourself by continuously learning, practicing & sharing with others.
Your skills and experience
- IT background
- At least 2 years work experience
- Intermediate English skills
- Good analytical and problem-solving capabilities
- Familiar with Linux environment
- Be able to read and understand C/C++/Python Programming Language.
Why you'll love working here
At DEK Technologies you will find yourself in an exciting career with:
- Attractive, competitive salary and incentives
- Opportunities for short and long-term training/work overseas
- An excellent working environment in developing tomorrow’s features
- Open and honest culture where people are valued, treated fairly, trusted and empowered
- Training and career development opportunities
- 40 flexible working hours per week from Monday to Friday
- English classes 3 hours a week with qualified foreign teachers
- Extra 24/7 Health and Accident Insurance
- Annual health check up
- Annual company trip
- Annual family day
- Sport clubs
- Music club
- Yoga club
- Piano club
DEK Technologies
View company
An Australian outsourcing design company with experience in all aspects of project life cycle
Company type
IT Outsourcing
Company size
501-1000
employees
Country
Australia
Working days
Monday - Friday
Overtime policy
No OT
More jobs for you
Get similar jobs by email
Posted
23 days ago
[Work in Philippines] DevOps Engineer (Linux, Python)
At office
Ho Chi Minh - Ha Noi - Da Nang
NEW FOR YOU
Posted
6 hours ago
IT Cyber Security Specialist/ Senior Specialist
At office
Ho Chi Minh