System Engineer ( Linux )

Cau Giay, Ha Noi
19 days ago

The Job

We are looking for a highly motivated and enthusiastic RF System Field Support Engineer to provide support for Verint systems in Vietnam. 


- Maintain and implement systems
- Provide first level support to End Users
- Assist in training and orientation of other staff and/or End Users
- Interact with local customers, and provide support for Verint systems in areas of the technical support function, including installation, upgrading hardware and software, RF testing and measurements
- Be responsible for troubleshooting and servicing complex customer service inquiries for Verint's proprietary hardware/software product
- Be responsible for analyzing and evaluating technical issues and suggesting methods and techniques to achieve resolution

Your Skills and Experience

- Fluent in English is a MUST
- Bachelor’s Degree in Technology required. Graduated from a Military university/academy is preferred
- 3-5 years’ experience as support or integrator engineer working at customer site - locally and/or abroad
- Good knowledge and understanding of Cellular networks architecture (GSM, CDMA, LTE…)
- Good knowledge of communication: network structure (LAN, WAN), practical experience with communication equipment integration and configuration.
- Knowledge and understanding of operating system (Windows/Linux) including installation, administration and configuration
- Familiar with Wireless communication and RF Tx/Rx Chains is an advantage. 
- Practical experience with RF debugging tools for complex network problem troubleshooting (e.g. Spectrum / Signal Analyzer, volt-meter etc’) is an advantage.
- Previous experience as RF System engineer is a BIG ADVANTAGE
- Ability to work under intense pressure, in the company and at customer site 
- Ability to travel abroad
- Ability to work non-regular hours