System Engineer

Le Loi, District 1, Ho Chi Minh
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Top 3 Reasons To Join Us

  • Attractive and competitive salary
  • Training/work overseas
  • Open and honest culture

The Job

To provide support of video delivery network system to customer. By joining the us, you have a chance to work with cutting-edge technologies in video delivery network system and world-class international experts in Europe. You will work with customer worldwide. A training of system will be provided by qualified foreigner experts.

Your responsibilities include but not limited to the following:

  • Support end-customers and partners globally as a member of the global services team
  • Give customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis
  • Close cooperation with R&D; and Solution Architects to find solutions and solve customer issues
  • Participate in On call 24/7 rota for customers Emergency cases
  • Actively contribute to Customer satisfaction

Your Skills and Experience

  • University Qualification in Software Engineering or a related degree
  • At least 03 years of experience in a similar position and relevant experience
  • Good at spoken and written English
  • Good communication and interpersonal skills
  • Good organization, problem-solving, planning and time management skills.

Why You'll Love Working Here

At DEK Technologies you will find yourself in an exciting career with:

  • Attractive, competitive salary and incentives
  • Opportunities for short and long-term training/work overseas
  • An excellent working environment in developing tomorrow’s features
  • Open and honest culture where people are valued, treated fairly, trusted and empowered
  • Training and career development opportunities
  • 40 flexible working hours per week from Monday to Friday
  • English classes 3 hours a week with qualified foreign teachers
  • Extra 24/7 Health and Accident Insurance
  • Annual health check up
  • Annual company trip
  • Annual family day
  • Sport clubs
  • Music club
  • Yoga club
  • Piano club