Job description
- Daily follow up IT Helpdesk operation and administering and maintaining system, backup, servers and PCs.
- Troubleshoot and resolve systems and PCs related problems.
- IT user’s support operation and other back-office applications.
- Helping user install the necessary application for works
- IT general administration, administer and enhance the network infrastructure and systems, whenever possible.
- Manage and monitor database backup/recovery, capacity planning and system performance.
- IT inventory administration: manage license, software, hardware, up-to-date inventory record for all IT equipment, ...
- IT Procurement follow up buy new IT devices by YMS process, get support from Vendor, …
- Follow up and support End users base on IT Policy of YMS and ensure all users compliance of IT and network security policies
- IT Service management, undertake IT projects as assigned or approved by MGM
- Carry out other IT related jobs as and when required such as you evolve in the company, you will train other people on IT topics.
- Assist in other task assigned by MGM
Your skills and experience
- Have experience in deploying System (VMware, HyperV, AD, DHCP, DNS, File Server, Mail system, Backup system, Camera, PBX ...)
- Know about SQL server database, program ASP.net in C # and VB.net, edit or add function to company's software
- Responsible for day-to-day PC support, systems administration and network maintenance.
- Assist in implementation, support & user administration of the YMS systems and back office applications.
- Enforce IT and network security policies.
- Good experienced in Helpdesk support and IT operations.
- Work well under high pressure and deadline oriented
Personnel skills required:
- Able to work independently and work directly with foreigners
- Proactive and open minded. Service mindset
- Hands on and can do attitude
- Good communication skills in English is a plus
- Have programming skill is a plus
Technical skills required:
- Experience of systems, network, VLAN, routers, switch, and workstations.
- Microsoft MCSE, CCNA, VMware, Linux certification are preferred
- Degree or Diploma in Information Technology/Computer Science or equivalent
Why you'll love working here
- Insurance and other benefits in accordance Vietnamese labor code
- Yearly travelling
- Dynamic working environment
Yang Ming Shipping (Việt Nam)
YANG MING MARINE TRANSPORT CORP.