Software Technical Writer (English)

521 Kim Ma, Ba Dinh, Ha Noi
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8 days ago

The Job

  • Developing and implementing company standards and protocols for all user documentation provided with products, such as developer guides, system administrator guides, installation guides, API references, online Help and others.
  • Identifying, acquiring and using industry best-practice equipment, systems and programs for completing and publishing all documentation deliverables.
  • Working with cross-functional partners, such as Product Management, Engineering and Technical Support to proactively evaluate product roadmaps and other plans for developing innovations; contributing a technical communications writer’s perspective and providing such input and feedback into the development process.
  • Writing and executing against product development plans
    • Develops technical content (product descriptions, user guides, online Help, technical training and others) and/or reviews documentation written by developers (especially for grammatical correctness)
    • Reviews GUI (graphical user interface) text elements.
    • Verifies accuracy, completeness, consistency and maintainability of technical content by reviewing content against builds and/or internal releases.

Your Skills and Experience

  • Bachelors Degree in a related discipline is strongly preferred.
  • 2+ years of experience working in IT industry.
  • Basic knowledge of software development life cycle.
  • Familiar with Windows User Experience.
  • Excellent command of English language.

Why You'll Love Working Here

  • Attractive salary.
  • Stable and long-term job (Many employees of ours have been with us for longer than 10 years. We develop our own world-class products, not doing outsourcing).
  • Annual salary review and adjustment.
  • Professional working environment (Come and enjoy our powerful machines, licensed software, workspace with partitions, flexible working hours and no working overtime).
  • Advanced health insurance for the whole family (Let the international hospitals take care of not only your health but also your loved ones').