Site Reliability Engineer (SQL, English)

Saigon Centre, 67 Lê Lợi, P. Bến Nghé, District 1, Ho Chi Minh
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Top 3 Reasons To Join Us

  • Friendly and professional working environment
  • Future career growth
  • Attractive Salary and Benefits

The Job

This position is to oversee the systems that provide the payment service for Lazada and Daraz in 11 countries. We will build up the mechanism to monitor the system closely and also properly handle the production transaction issues when detected; Meanwhile, we would establish and enhance the partnership with the payment institutions in the region to seek for more robust payment operation system to support the payment transactions.

The job assignments are included but not limited as:

  • Monitor the payment systems and make a quick response to online incidents, and coordinate and drive teams to resolve incidents in a timely manner.
  • Quickly and accurately assess the impact of an outrage of a major system or application, and then drive to resolve and conclude the issues.
  • Build up and optimize the tools/functions to improve monitoring effectiveness and efficiency.
  • Implement data analytics to conduct deep investigation and analysis of issues, and propose solutions according to the analysis findings.
  • Provide insights from Operation and Support perspective when integrating new channels to ECPay system.
  • Answer escalated inquiries of specific transactions.
  • Review and prepare documentation for team training or learning.
  • Ad-hoc works assigned by the Team Leader

Your Skills and Experience

  • 3+ years experience in Software Development or debugging/troubleshooting or System Administration.
  • Strong knowledge and skills in SQL, Computer Networking, Database, as well as Programming.
  • Familiar with frequently used Linux/Unix commands.
  • Exceptional communication skills in English and the ability to communicate effectively with business and technical teams.
  • Able to work under pressure and take the 24*7 emergency on-call.
  • Accept the international business travel requirements;
  • Operation experience in sectors of banking or payment institutions is a plus.
  • Knowledge and experience in data analytics and visualization is a plus.
  • Experience in JavaScript is a plus.

Why You'll Love Working Here

  • Premium healthcare package for you and family.
  • Attractive salary and good benefits will be exchanged directly at the interview;
  • 13th month salary, annual salary review;
  • 2 -4 months’ salary bonus based on performance
  • Working for one of the biggest payment system in the world, co-working with other international finance institution system to deliver the smoothly payment experience to customer
  • Opportunity to frequently travel to China and South East Asia countries every month;
  • Join a young, friendly and dynamic team in an international and professional working environment;
  • Interesting workplace with multi-culture and English communication;
  • Performance review twice a year;
  • Happy hour, team lunch, team building, company trip;
  • 15 days full paid leave per year, 8 days sick leave, unlimited admin leave