Services Engineer (Fluent English)

Nersurit (pty) Ltd.
Expired
District 3, Ho Chi Minh
At office

Top 3 reasons to join us

  • BSC monthly bonus
  • Technical training
  • Annual awards

Job description

  • The Candidate will be based at our Ho Chi Minh Office offering Remote Support (proactive or reactive) to our overseas based customers.
  • Working hours (5 days a week): 4 selected weekdays 8AM - 5PM + Saturdays 7AM - 11AM and 7PM - 11PM.
  • The role will entail maintaining and supporting our customers network environment (Microsoft based platforms).
  • The Candidate will be required to liaise with his/her (English speaking) South African colleagues on a daily basis
  • Remuneration includes attractive performance based incentive bonuses!
  • Career path development and promotion!

Your skills and experience

(1) Mandatory Skills requirement:
  • Minimum 3 years of experience, preferably IT service outsourcing area
  • Fluent English Speaking with a minimum score of 800 on TOEIC or 70 on TOEFL iBT or equivalent
  • Must have strong troubleshooting and communication skills
  • Candidate must own a proactive mindset towards daily duties and client-oriented attitude
  • Able to work under high pressure
  • Experiences in Foreign/Western operating companies is advantageous
(2) Technical Skills requirement:
  • Candidates are required to have ITIL knowledge/training as well as advanced knowledge in the setup and troubleshooting of Back office products with a particular emphasis on Microsoft Server Platforms (2008, 2012).
  • The candidate is required to have a high level of end user literacy in Microsoft products and these are broadened to include MS Project and Visio.
  • Hyper V/ VMware skills are essential
  • Experiences with MSP services, monitoring/ticketing systems are advantageous
  • MS SQL skills (basic query, performance monitor) are BIG advantageous

Why you'll love working here

  • BSC monthly bonus
  • Technical training
  • Annual awards

Nersurit (pty) Ltd.

View company

Netsurit (pty) Ltd.

Company type
IT Outsourcing
Company size
151-300 employees
Country
South Africa
Working days
Monday - Friday
Overtime policy
No OT