Service Delivery Manager/Project Manager

DataHouse Asia
AAC Building, 7th floor, Lot.78-80, 30/4 Street, Hai Chau, Da Nang
12 days ago

Job Description

Service Delivery Manager oversees the full project management life cycle and software development life cycle for the implementation of software engineering services to ensure that we can deliver our services on time, on quality and within budget reaching client satisfaction. He/she also coaches our project managers during project execution.

We are looking for a dedicated individual to join our team as a Service Delivery Manager (SDM). You should demonstrate strong leadership, communication skills, experience with software development project management, be able to work under pressure.


  • Collaborating with our sales team to create and negotiate sales proposals with our client.
  • Analyzing financial data, including project budgets, risks, and resource allocation.
  • Collaborating with other managers to define, prioritize, and develop projects.
  • Providing financial reports and budget outlines to higher managers.
  • Planning project management, including setting deadlines, prioritizing deliveries, and assigning team members to various deliverables.
  • Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company’s standards.
  • Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
  • Accurately documenting the project’s creation, development, and execution as well as documenting the project’s scope, budget, and justification.
  • Drafting new and improving existing project management processes.

Your Skills and Experience

Must Have: 

  • A minimum of five years’ experience managing software development projects.
  • Strong leadership and strategic management skills.
  • Good written and verbal English communication skills.
  • Strong attention to details.
  • Excellent organizational skills.
  • Good interpersonal and multi-tasking skills.
  • Self-motivated and high result-oriented working style; professionalism and high senses of responsibility.
  • Information Technology or Computer Science degree or a related field.

Nice to Have: 

  • A Project Management Professional (PMP) Certification may be advantageous.
  • A minimum of three years working as a technical engineer may be advantageous.
  • A minimum of one year’s experience in a supervisory position may be advantageous.

Why You'll Love Working Here

Your Future Career

  • Unlimited learning budget with no commitment.
  • Dynamic assignments based on mutual agreement.
  • Book library.
  • Udemy courses.
  • 1-1 English lessons.
  • Onsite opportunities and working in the US.
  • Caring Managers for your career development and happiness at work.

Your Health & Wellbeing

  • Healthcare program.

This program includes Annual health-check at the hospital and treatment coverage budget; plus, flu shot to protect you against common sickness in the winter 😉 Furthermore, this goes with a very simple process that allows you to claim back your money within a working week after you have your check-up.

  • 12 annual days off and 1 family day off quarterly.

On top of 12 annual leaves, you also have 1 day off to spend good quality time with your family every quarter that is called DataHouse Asia Family Holiday <3 Besides, every 1, 3, 5, 7 years working with us, you will gain +1 day off to your balance.

What about your well-being?

  • Wellness workshops every 2 weeks is a where we gather to learn and discuss fascinating topics related to work, culture, interpersonal skills and etc.
  • Wellness talks if you are looking for a good listener whom you can confide in. Yes, we have a Wellness Coach here.
  • Monthly sporty activities for men and ladies. We love football and outdoors team bonding, how about you?

Your Job Security

We understand people need job security and we dare to fulfill that by granting permanent contracts to our talents as this proves a long-term commitment from us to the people. Not to mention, you will receive 100% of your gross salary during 2-month probation.

Rewards and recognition are also keys to motivate a member.

  • Appraisal meetings are conducted 2 times per year to provide constructive feedback and follow up with your career goals. This is also a time to align salary with those who earn a raise for good performance at work.
  • Outstanding performance bonus for great ownership behaviors.

In addition, we hope your “pocket” will also happy with:

  • Monthly lunch and gasoline allowances.
  • 13th salary.
  • Profit-sharing.

We would love to celebrate special moments: Members’ Birthday, Work anniversary and other holidays. They create laughers and help to release stress during work hours, they also remind us to get small wins celebrated on the way to the big achievements. 

And like any other strong teams, we are down to celebrate these following occasions:

  • Project celebration, toasting small wins and our team effort.
  • Outing trips 2 times/year for outdoor and nature lovers.
  • Annual company trip, enhancing team building and engagement among our members.
  • Year-end party and Tet gifts.

Other Perks of Yours

  • We are not rich, yet our fridge and kitchen shelves are always full of fruits, snacks, coffee and tea, which you feel free to take at anytime.
  • Tea-break, is our company break where you are not supposed to be working but chilling and recharging your energy instead.
  • A gift for your newborn.
  • You know someone who would be a great teammate in our team? Why not invite your friends to work with us? We’d love to appreciate you by either a staycation or tech gifts 😉

DataHouse Asia is an Asian-American technology consulting firm