Senior UI-UX Designer

Centec Tower, 6th Floor, 72-74 Nguyen Thi Minh Khai, District 3, Ho Chi Minh
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Top 3 Reasons To Join Us

  • A startup with passionate, enthusiastic colleagues
  • Full of snack and drinks in the pantry.
  • Private healthcare insurance.

The Job

The Product & User Experience team will conceive, build, and operate a wide array of digital platforms, designed to serve the needs of consumers and merchants. We aspire to build the most engaging loyalty and payments experiences possible, and as such, we plan to grow our digital design and customer insight teams in all areas.

If you were to join our organization, you would be a part of vibrant and dynamic design team at the heart of our Loyalty & Payments JV. A team that constantly drives to innovate new ways to better engage with our users (both consumers and merchants) and improve their experience on our applications.

As the Head of UI/UX Design, you will:

UX, Design & Engagement

  • Responsible for user experience and engagement for the JV platforms
  • Ensure effective and consistent user experience, engagement and design language across the JV platforms
  • Maintain design guidelines and references for the platforms and ensure appropriate governance measures are in place to ensure seamless working with our technology partners

UX Practice & Governance

  • Responsible for user experience design including approach, framework processes, tools and techniques
  • Responsible for ensuring design thinking approaches are embedded and used appropriately throughout the JV
  • Work with IT and other stakeholders to establish and monitor an effective process for user experience design and production

Engagement Product Delivery

  • Responsible for user experience design of our core engagement platforms projects
  • Contribute to the ideation, prioritization, road-mapping, design, and implementation of new features together with the engagement of Product Owners
  • Overall management of UX team and outsourced UX and research agencies
  • Define UX delivery approach, processes and methodology
  • Keep across and actively research digital and user experience trends, identify opportunities & challenges and share with stakeholders
  • Contribute to the development of prototypes and proof-of-concepts

Your Skills and Experience

  • Bachelor's & Master’s Degrees in relevant fields
  • 5+ years of experience in digital user or customer experience design or similar roles on consumer facing web and mobile products preferably in a large corporate or financial services environment.
  • Strategic mind-set with the ability to execute tactically according to a well-defined plan
  • Excellent verbal, written, and presentation skills. In particular, a demonstrated ability to effectively communicate issues and solutions to multiple organizational levels, including Senior Management
  • Strong collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels
  • Strong understanding of design and consumer research techniques
  • Experience in managing external agencies, partners and other 3rd parties
  • Knowledge of Digital Marketing techniques
  • Knowledge of front-end web technologies, mobile technologies, and trends within loyalty and payments

Why You'll Love Working Here

  • A start-up environment with passionate and enthusiastic colleagues.
  • Full of snack and drinks in the pantry.
  • 13th month salary and performance bonus.
  • 12 annual leave and 3 sick leave.
  • Company trip and team building.
  • Private healthcare insurance.