Senior Business System Analyst

Home Credit Vietnam
20 Nguyen Dang Giai, District 2, Ho Chi Minh
7 days ago

Top 3 Reasons To Join Us

  • Attractive salary, remunerative benefits and perks
  • Self-development in an innovative ecosystem ​
  • International working environment

Job Description

ABOUT US: 

  • Dept. of CRM Analytics supports Company’s Cros-sell (XSell) strategies with optimal Xsell strategies & processes, using data-based decision-making approach.
  • Within the Department, CRM Campaign Team is responsible for proposing, implementing, and evaluating Xsell campaign strategies in order to drive Xsell sales, and ultimately profits.

RESPONSIBILITIES: 

  • Participate in full life-cycle development and maintenance of decision campaign solutions
  • Manage versioning of business requirements & analysis from business owners
  • Manage versioning of technical documents from SAS Competency Center and IT
  • Manage versioning of internal test scenarios, test cases, business pilots, training and quality assurance checklist documents
  • Conduct coordination with relevant teams for meeting, meeting minutes, SLA, contracts … to ensure project progress smoothly
  • Visualize campaign creation steps & system integration architecture into proper documents
  • Other relevant tasks assigned by line manager

Your Skills and Experience

RESPONSIBILITIES: 

  • University Degree in IT, Management Information System, Business Information System or relevant major
  • Preferably experience in Business System Analysis, Data Analysis, Application Support, Application Testing 
  • Fluent English communication
  • Good business analysis knowledge regarding to SDLC, system development & maintenance
  • Experience with incident troubleshooting and resolution
  • Preferably capable of web service definition, java and xml programming
  • Ability to interpret / analyse data via SQL tools

Why You'll Love Working Here

Understanding candidates' expectations of the ideal workplace, we always put the people element at the top of our priorities. ​

Compensation programs and employees' development opportunities for employees are always significantly invested in, bringing you:​

Primary benefits:

  • 13th-month Salary and performance- based KPI Bonus ​
  • 15+ Annual Leaves​
  • Full Social Insurance, 24/7 Accidental Insurance, Annual Medical Check- up​
  • Team Building and CSR activities: Year- end Party, New-year Party, Company trip, Charity activities, Blood donation​
  • Learning workshops: Udemy E-learning, English courses, Senior management development training programs​

Our culture fosters your career development through: ​

1. Strategy ​

  • Thinking Big: We focus on creating meaningful and sustainable opportunities for the company. ​
  • Customer Obsession: We try to understand future customer needs, trends, and the impact of digital transformation. ​

2. Implementation ​

  • Digital Savviness: We seek to understand the technological aspects of the business to enhance efficiency and customer experience. ​
  • Entrepreneurship: We communicate the company's strategy and purpose to others, inspire and lead them effectively. ​
  • Risk in mind: We consider risks and their possible effects before making decisions. ​
  • Operational Excellence:  We stay focused on the goal, disciplined in tightening tasks to the end. ​

3. Building the organization ​

  • People Centricity: We sustain focus on the development of team members through meaningful development plans and learning opportunities. ​
  • Integrity: We always stay focused on the goal you need to achieve, refrain from getting into personal conflicts.

Home Credit Vietnam Finance Company Limited