Expired
Job description
- 2st Level ERP Technical Support: diagnose & troubleshoot system problems.
- Responsible for closely working with customers/ product owner to clarify, analyze the business requirement; specify functional designs to translate into application requirements and solution to software development team
- Recommend or propose ideas/ innovation approach to improve business process as needed
- Work closely with both software team and customers to make sure the fully understanding business requirements and proper feedback of two sides
- Manage customer’s requests, analyze changes and follow process of changing requests
- Demonstrates basic knowledge of Data Architecture of system and basic SQL.
- In charge of documents writing of User Requirement Specification and Software or System Requirement Specification and Feature List, etc
- Support UAT in testing, verifying bugs/issues with customers
- Other duties as and when assigned by Software Development Manager
Your skills and experience
- Knowledge of ERP Standard (Sales, Purchasing, Financial Transaction / SCM / CRM) in the solutions is Microsoft Dynamics/Oracle/SAP
- Experienced 4-5 years working with Microsoft SQL Server
- Good knowledge of BI and OLAP to implement Business Intelligence reporting system.
- Ability to find, collect and aggregate information quickly, reliably.
- Ability to write Training documents/Software Process Document/ERP Document, trainings and presentations.
- Experienced in UML Design and Data Modeling
- Have 3-4 years of professional analysis for software projects
- Have the ability and experience to do TestCase, Test Scenario -> Experience Test software projects.
- Business experience with professional BA and / or ECM / BPM certification is a plus
- Ability to read English well and communicate in English to study materials
- Bachelor degree or higher in computer science or equivalent
- At least 4yrs of business analyst experience in software development for enterprise business
- Experience in UML design, data modeling
- Certificates in Business Analysis are strong advantages
Why you'll love working here
- Máy tính xách tay
- Bảo hiểm
- Du Lịch
- Đồng phục
- Thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Phụ cấp thâm niên
- Chế độ nghỉ phép
Phan Vũ Group
View company
Tập đoàn Phan Vũ
Company type
IT Product
Company size
301-500
employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT
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