Production Support Engineer

Grasshopper Asia
Miss Ao Dai building, 21 Nguyen Trung Ngan str, Ben Nghe ward, District 1, Ho Chi Minh
9 days ago

Top 3 Reasons To Join Us

  • Empowered Employees
  • Freedom and Flexibility
  • Unlimited Growth

Job Description

About Grasshopper 

Grasshopper is an Asian proprietary trading firm and liquidity provider competing on the global stage. Our cutting edge in-house technology puts us at the forefront of developments in electronic trading. An over 20-year unbroken record of consistency and profitability is underpinned by firm values of honesty, integrity and teamwork that guide our future success. 

What you can expect working at Grasshopper 

At Grasshopper, you will be working in a diverse and dynamic environment with a flat hierarchy. With more than 15 nationalities working in an open office, communication is essential to performance. To remain as the “small giant” of proprietary trading, we give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. 


As part of the Infrastructure team, you will:

  • Provide operational support for both the trading and tech teams 
  • Ability to troubleshoot and escalate application issues 
  • Build/deploy tools to improve our automation and monitor stack 
  • Become the Vietnam office IT hero 

Working Model:

  • Hybrid working environment (Tue/Thu/Fri: at office. Mon/Wed: work from home) 

Your Skills and Experience

Who we are looking for 

We are looking for team-players who are creative in their approach to problem solving. They take the initiative to explore different ways to resolve an issue, and systematically find the most efficient and effective way to do it. 

Skills and Knowledge Requirements 

As a Production Support engineer, you should be able to: 

  • Take initiative in investigating infrastructure/application issues on a live production system independently 
  • Experience with linux
  • Deal with a global infrastructure setup with over 200 servers. 
  • Have developed automation scripts 
  • Able to communicate in English (100% english speaking at office)

It will be highly useful if you have prior experience in the following technologies: 

  • Configuration management tools like Puppet/Chef/Ansible 
  • Monitoring tools like Nagios/ Icinga / Sensu 
  • Graphite/ influxDB 
  • Python/Ruby/Shell scripting 
  • CentOS/RHEL/fedora 
  • CI tools like Jenkins, Gitlab CI. 
  • Public cloud providers like Google cloud, AWS, Azure. 

Why You'll Love Working Here

What we can offer

  • 13th month salary & performance incentive bonus
  • 15 days of annual leave
  • Governmental insurances based on labor law
  • Company trip each year, Singapore HQ visit.
  • Very competitive salary. Salary review in first 2 years and every other year afterward.
  • Professional & English speaking working environment
  • Opportunity to work with talented colleagues to improve your knowledge
  • Team building activities, happy hours.
  • Private healthcare package for you and your spouse/kids
  • Annual health checkup
  • Laptop provided
  • Sport activities sponsored by company
  • Training languages, soft skills and technical skills where applicable
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