Product Specialist (Business Analyst, English)

Restaff – House Of Norway
Expired
+2
Centec Tower - 72-74 Nguyen Thi Minh Khai, District 3, Ho Chi Minh
At office

Top 3 reasons to join us

  • We CARE about you and always put FAIRNESS first
  • Flexible & open international working environment
  • Chance to work onsite with the team

Job description

ABOUT THE COMPANY

  • Onix is a software platform for managing equipment and documentation for equipment suppliers, inspectors, and owners. This includes web, mobile, and desktop applications
  • Like a phoenix, we keep renewing ourselves for innovation and always ensure quality.
  • You can always look for more information here:
  • Website:
  • Community:
  • Youtube channel:

SCOPE OF WORK

  1. SF Support / Aircall / Q&A Community.
  2. Copy writing and content writing:
  3. Format: Posts / Articles / Videos / Website / Picture
  4. Copywriting: onix.com, emails.
  5. Digital marketing / Statistic.
  6. Content writing:
  • Users' guide/manual: Onix Inspect, Onix Tag, Onix Account, Onix Express, Onix Work, RFID/Onix ID, etc...
  • Release notes
  • Important notice (Post
  • Tip / Trick (Post)

WE ARE LOOKING FOR A PERSON, WHO WILL​​​

  • Become familiar with and understand deeply Onix products.
  • Together with the product team, educate Onix customers about our product features and their benefits.
  • You are the frontline hero in supporting our customers when they have struggles in using Onix products.
  • Create product content (both copywriting and content writing) such as knowledge bases, user guide and manual, release notes, important notices, tips and tricks in using Onix products.
  • These product content can be in many formats: articles, posts, videos, websites, pictures, and emails.
  • Explore new ways to monitor, grow, and engage customers to our community by providing them with regular, helpful content that’s aligned with their needs and interests.
  • Build and manage the company’s social media profiles and presence, including websites, Onix Community, YouTube, Facebook, and LinkedIn.
  • Manage various product marketing and email campaigns, including the template designs, calls-to-action, and content used in our email sends. Track their success and insights to deliver suitable strategies.
  • Track, measure, and analyze all initiatives to report on social media ROI.
  • Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions.

Your skills and experience

A POTENTIAL CANDIDATE WILL HAVE

  • Prior experience in copywriting with exceptional English writing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content.
  • Outstanding verbal English communication to meet and support customers.
  • A passion and understanding of the software development industry.
  • Proficiency in content management systems (HubSpot). You will be expected to build community pages, emails, content, and optimize them to engage customers.
  • Knowledge of analytical software and digital marketing software to track and monitor insights of Onix social channels.
  • Has an eye of art, able to deliver graphic designs for the content.
  • Experience and skills in Adobe Creative Suite (Photoshop, Illustrator).
  • Basic experience in video editing skill.

CHARACTERISTIC

  • We need an extraordinary perceptive mind to understand Onix products in depth.
  • A positive thinking to create a joyful atmosphere. We want to see you happy every day you go to work.
  • Proactiveness is needed to always take initiative.
  • As we mentioned, we always try to renew ourselves, so adaptiveness is a must-have.
  • Self-manage, you will be the one who's in charge of your own work.

Why you'll love working here

Attractive Benefits:

  • Great salary package. Annual performance review.
  • 13th-salary Bonus for all staff.
  • 14th-salary Bonus for those who have worked for more than 5 years.
  • Premium Healthcare Insurance Package and Annual Health Check-up for all staff.
  • Loyalty Employee Benefit: all staff who have worked for more than 1.5 years will receive a package (VND 3mil, VND 5mil, VND 10mil)  EVERY year to go on a vacation, have a luxury meal, or enjoy a fancy service with family and friends.
  • Sponsor and encourage staff to study courses by covering tuition fee and examination fee, and give out a bonus for the certificate the staff gets.
  • Good career advancement opportunities.
  • Product-oriented. Agile project management style. Dynamic and English-speaking working environment.
  • Opportunity to acquire technical knowledge and experience in the latest technologies.
  • Opportunity to go work on-site.
  • At least 17 annual leaves.
  • Company trip, Year-End Party.
  • Friday Party, Salary Day Celebration, Teambuilding outdoor activities.
  • Free coffee (cappuccino, cafe latte, latte macchiato, etc), milk and juice. Kitchen and Library at work. Billards and darts are equipped for your enjoyments and convenience.
  • Working hours: 8 hours x 5 days/week (Monday to Friday). Thirty-min break at 4 PM every day.
  • Free language training: English (company-sponsored).

Restaff – House Of Norway

View company

Experienced software development business from Norway

Company type
IT Product
Company size
151-300 employees
Country
Norway
Working days
Monday - Friday
Overtime policy
No OT