Product Owner (Business Analyst/English)

Hansen Technologies
Expired
+1
100 Xuan Thuy Street, Thao Dien Ward, Thu Duc City, Ho Chi Minh
At office

Top 3 reasons to join us

  • Global Company- Develop Your Career & English
  • Competitive Salary, and company profit share
  • Onsite opportunities

Job description

With over 40 years of experience, Hansen Technologies is a leading global provider of customers of customer care, billing software and data management systems across 80 different countries with specialisations in the utilities and telecommunications industries. We are successful because at Hansen, our people focus on our customers. On solving problems. On transforming customer experiences, because CX is in our DNA. With 1500 people across 31 offices globally, our people bring a deep expertise, that drives innovation and ideas to ensure we deliver exceptional products and services.

This role will be working with our HUB team in Ho Chi Minh City, Vietnam.

The Role

The Product Owner will act as a senior resource with extensive experience developing information systems. The ideal applicant will understand and analyze business problems and translate business requirements into a workable solution. 

How you will contribute 

On a daily basis, you will

  • Support the Ahead of the Curve initiative as a product owner
  • Manage the process of estimating work effort for new projects and software modifications; Identify potential project risks to assist the project manager and other stakeholders
  • Build expertise in Hansen products and the global utilities industry, through e-learning coursework and communicating daily online with our product experts in Australia
  • Maintain a backlog of Agile stories (groomed and estimated) that will be assigned to the Vietnam development team, understand their priorities, update job statuses in the Jira system, and provide progress reports
  • Work with Agile delivery teams to prioritize backlog items, take ownership of user story writing, ensure the team understands the backlog, and contribute to team meetings (planning, reviews, etc)
  • Support the local development team in Vietnam to understand how the product should function (training, advice, investigation)
  • Manage the team that reviews and tests software modifications to ensure they meet the original client requirements

Your skills and experience

Essential

  • Fluent written and verbal English, with proven ability to write professional English documentation
  • Minimum 2 years of commercial experience as a Product Owner, Business Analyst or Trainer (or appropriate tertiary certifications)
  • Strong analytical skills; ability to understand complex processes with rigorous attention to detail
  • Professional communication skills, including familiarity with collaboration tools (e.g. Skype, MS Office (Teams))
  • Ability to work flexible hours, particularly earlier in the day (cross-over with New Zealand / Australia time-zones)
  • Familiarity with the Agile software development methodology

Desirable

  • Experience with CRM, CIS or Billing systems
  • Experience in the utilities industry
  • Experience in pre-sales activities (software demo, RFP response, sales collateral) in the IT industry
  • Ability to travel internationally for onsite meetings
  • Experience with Atlassian tool-set (Jira software)

Why you'll love working here

  • During the probation period, Hansen welcomes to pay full salary and full benefits for new members who are still in the probation period.
  • 13th-month salary.
  • Beside 13th month salary, Hansen Technologies is listed on the Australian stock exchange market so all employees receive shares bonus – “Hansen Rewards”.
  • Professionally challenging jobs in a dynamic industry. Excellent career opportunities in a growing global company.
  • Premium healthcare for employee and dependents (your Spouse and Children). Also, free comprehensive annual check-up for employees.
  • Free lunch every working days for all employees.
  • Free snacks/drinks.
  • 24-27 days paid leaves (include 12 days annual leave – increase to 15 days annual leave after 12 months of employment- and 12 days sick leave per year).
  • Internal learning and development platform with courses for personal development. You will also have Linkedin Learning Account provided by Hansen to learn and research by yourself.
  • Modern devices, laptop provided, large monitor, headset.
  • New modern offices and free scooter parking in District 2 – have cool open atmosphere with outdoor cafe, bar and recreation area.
  • Company sponsored trip and events.
  • 2 performance appraisal periods and 1-time salary review every year.
  • An international work environment, highly skilled colleagues to learn from both locally and globally.
  • Global company that will develop your IT career and English skills.

Sound Good? Then don’t hesitate to apply

Hansen Technologies

View company

Hansen Technologies Limited

Company type
IT Product
Company size
151-300 employees
Country
Australia
Working days
Monday - Friday
Overtime policy
No OT