Product Owner (Business Analyst/English)

98 Xuan Thuy Street, Thao Dien Ward, District 2, Ho Chi Minh
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46 days ago

Top 3 Reasons To Join Us

  • Global Company- Develop Your Career & English
  • Employees Shares Bonus and 13th Month Salary
  • Free Lunch & Free Snacks/Drinks

The Job

Hansen Technologies is a global provider of billing solutions to the Utilities, Pay TV and Telecommunications industries.  With over 40 years’ experience, software solutions in over 80 countries and 31 offices we are truly a global company. Established in 2018 our Vietnam operations are currently more than 100 people strong and have become an integral part of our capability to deliver industry-leading solutions and outcomes for our customers.

We currently have an exciting opportunity for a Product Owner to join our team in Thao Dien Office.

Duties and Responsibilities

  • Build expertise in Hansen products and the global utilities industry, through e-learning coursework and communicating daily online with our product experts in Australia
  • Support the local development team in Vietnam to understand how the product should function (training, advice, investigation)
  • Maintain a backlog of Agile stories (groomed and estimated) that will be assigned to the Vietnam development team, understand their priorities, update job statuses in the Jira system, and provide progress reports
  • Support the Ahead of the Curve initiative as a product owner
  • Work with Agile delivery teams to prioritize backlog items, take ownership of user story writing, ensure the team understands the backlog, and contribute to team meetings (planning, reviews, etc)
  • Manage the team that reviews and tests software modifications to ensure they meet the original client requirements
  • Manage the process of estimating work effort for new projects and software modifications
  • Identify potential project risks to assist the project manager and other stakeholders

Your Skills and Experience


  • Fluent written and verbal English, with proven ability to write professional English documentation
  • Minimum 2 years of commercial experience as a Product Owner, Business Analyst or Trainer (or appropriate tertiary certifications)
  • Professional communication skills, including familiarity with collaboration tools (e.g. Skype, MS Office (Teams))
  • Ability to work flexible hours, particularly earlier in the day (cross-over with New Zealand / Australia time-zones)
  • Familiarity with the Agile software development methodology
  • Strong analytical skills; ability to understand complex processes with rigorous attention to detail


  • Experience with CRM, CIS or Billing systems
  • Experience in the utilities industry
  • Experience in pre-sales activities (software demo, RFP response, sales collateral) in the IT industry
  • Ability to travel internationally for onsite meetings with clients or other Hansen staff
  • Experience with Atlassian tool-set (Jira software)

Why You'll Love Working Here

  • During the probation period, Hansen welcomes to pay full salary and full benefits for new members who are still in the probation period.
  • 13th-month salary.
  • Beside 13th month salary, Hansen Technologies is listed on the Australian stock exchange market so all employees receive shares bonus – “Hansen Rewards”.
  • Professionally challenging jobs in a dynamic industry. Excellent career opportunities in a growing global company.
  • Premium healthcare for employee and dependents (your Spouse and Children). Also, free comprehensive annual check-up for employees.
  • Free lunch every working days for all employees.
  • Free snacks/drinks.
  • 24-27 days paid leaves (include 12 days annual leave – increase to 15 days annual leave after 12 months of employment- and 12 days sick leave per year).
  • Internal learning and development platform with courses for personal development. You will also have Linkedin Learning Account provided by Hansen to learn and research by yourself.
  • Modern devices, laptop provided, large monitor, headset.
  • New modern offices and free scooter parking in District 2 – have cool open atmosphere with outdoor cafe, bar and recreation area.
  • Company sponsored trip and events.
  • 2 performance appraisal periods and 1-time salary review every year.
  • An international work environment, highly skilled colleagues to learn from both locally and globally.
  • Global company that will develop your IT career and English skills.