Product Manager (Travel Tech)

Top 3 reasons to join us

• Attractive salary package and valuable benefits
• Get the opportunity to access global L&D programs
• Hybrid and flexible working environment

Job description

BUSINESS UNIT

HRS' Product Management department is a critical function in driving the success of the company's Lodging-as-a-Service (LaaS), Meeting-as-a-Service (MaaS) and Workforce-as-a-Service (WaaS) platform offerings. The department collaborates with cross-functional teams to define the product vision, roadmap, and strategy, and prioritizes features using analytics and data to meet business goals and deliver an exceptional experience for stakeholders. The teams in the Product Management department at HRS own the program backlog, define product increments and releases, and are responsible for the product vision, roadmap, pricing, licensing, and ROI.

As a Senior Product Manager on the travel tech team, you will play a central role in shaping the future of corporate travel. The travel tech team is responsible for the end-to-end customer experience of travelers, agents, and meeting planners through various online tools and APIs. You will work closely with design, engineering, sales, and marketing to define and build comprehensive solutions that enable corporate travelers at scale and unlock revenue opportunities.

CHALLENGE:

• Build consumer-grade products that ensure friction-free experiences for our travelers throughout their entire trip, from searching to post-booking.  
• Work with our ecosystem partners to help them understand how our solutions create impact for their business, demonstrate that value through key business metrics, and show them how to improve that value over time.  
• Identify new product opportunities and drive a comprehensive roadmap informed by data analysis, qualitative research, customer feedback, and market/technology trends.  
• Collaborate externally with other ecosystem partners to develop custom, scalable integrations that align with their unique needs while supporting our mission and objectives.  
• Demonstrate a strong familiarity with developing external APIs and the ability to build within a partner's existing ecosystem, enhancing their overall experience.  
• Work in a dynamic, fast-paced environment where ambiguity is constant, exercising autonomy to drive product innovation and make strategic decisions.  
• Apply common decision-making frameworks to evaluate opportunities and risks, drafting proposals through narrative/PRQs to communicate and guide these decisions.  
• Develop a long-term vision and product strategy aligned with our objectives, communicating effectively with senior leaders internally and externally to get buy-in and align teams towards executing the strategy. 

Your skills and experience

• Outcomes-driven with a bias for action and undaunted by multiple dependencies, both internal and external. 
• At least 5+ years of product management experience in a software product, preferably within SaaS, marketplace, or e-commerce industry. 
• An analytical, metrics-based approach to identifying, sizing, and solving problems, with excellent skills in identifying and prioritizing high-impact initiatives. 
• Strong written and verbal communication skills with the ability to articulate customer problems and drive alignment with cross-functional teams and leadership. 
• An experimentation mindset to come up with hypotheses, test them quickly, and ship features globally. 
• Equally comfortable diving into technical details with an engineer, iterating on a Figma with a designer, or breaking down a funnel with a data analyst. 
• A scrappy, get-things-done attitude to make your product and team successful, whether that means writing a QA plan or investigating the root cause of a customer support ticket. 
• Familiarity with SQL, and data visualization tools such as MicroStrategy/Tableau for product analysis

Why you'll love working here

• Open and flat environment, highly appreciate your idea and constantly supporting your skill development.
• Innovative and international learning and development program, we dedicate to supporting employees’ growth and development of skills.
• Challenging products with onsite opportunities in Europe (Germany, Australia, Poland, etc.)
• Full salary and benefits as an official employee on probation.
• 13th-month salary & short-term incentives: we offer incentives as defined by the company’s success in the previous year.
• 15+ annual leaves per year.
• Full healthcare compliance.
• Premium healthcare for employees.
• Gifts for every special occasion.
• Supportive working conditions: Laptop, MS Surface Hub.
• Free and unlimited snacks, tea, coffee, and by-choice request.
• Premium company trip & business traveling programs and other exciting activities.