[Nữ] Developer (JavaScript HTML5 CSS)

54 Nguyen Chi Thanh, Dong Da, Ha Noi
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Top 3 Reasons To Join Us

  • Spa treatment weekly.
  • Salary is commensurate.
  • Training activity from Leader.

The Job

  • Act as the primary technical contact (live chat), deliver advanced technical troubleshooting and problem-solving solutions for business customers using the website builder product for their online stores
  • Collaborate with Customer Support Agent and your team leader to figure out the issues and ensure the product is run effectively on the customer's website
  • Work with the manager to solve critical issues by defining the problems, customer expectations, ensure their online store stability while using our products
  • Work with technical managers and CS team leader when the additional support is needed
  • Help create knowledge base content - this includes writing and updating existing articles, and create visual content as needed.

Your Skills and Experience

  • Minimum 1 years’ experience in common web languages: HTML, CSS, and JavaScript
  • Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
  • Knowledge in the open-source system and the eCommerce system is a plus.
  • Ability to communicate and interact effectively, in a professional manner with technical & non-technical staff (both verbal & written)
  • Ability to quickly adapt to technology and/or application changes and business delivery priorities
  • Driven, self-motivated, enthusiastic and with a “can-do” attitude
  • Ability to work well under pressure and meet tight deadlines
  • You’re passionate about eCommerce. Comfort in a startup environment as we move quickly and wear many hats in a dynamic environment.

Why You'll Love Working Here

  • Salary is commensurate with your skills. Salary: Up to 800$ or negotiable
  • Spa treatment weekly.
  • Training activities from team leaders in technical support skills and a customer-centric mindset
  • Working directly with foreign customers and colleagues, leverage your Business English Communication skills
  • Opportunity to be promoted to a higher position
  • The candidate can also pitch the ability to have an impact on multiple parts of the business and grow with us
  • Working time: 8:30 AM - 12:30 AM, 2:00 PM - 6:00 PM Monday to Friday