Middle/Senior Business Analyst

MB Ageas Life

Tầng 15, tòa nhà MB – 21 Cát Linh, phường Cát Linh, Dong Da, Ha Noi

At office

Posted 27 days ago

Skills:

Top 3 reasons to join us

The Business Analysts ensure that business needs are accurately captured, analyzed, and translated into actionable solutions.

1, Business Requirements and Solution Development:

Utilize in-depth knowledge of life insurance, finance, and the current system functionalities to define business problems and requirements.
Collaborate effectively with business users and IT teams to recommend suitable solutions.
Take ownership of developing comprehensive Business Requirement Documents (BRD) and Business Solution Documents (BSD), Software requirements specifications (SRS), and User stories to ensure End-to-end business processes and detail for required applications.

2, Research and Analysis:

Conduct thorough research, solution analysis, and fit-gap analysis between business requirements and current IT system functionalities.
Identify and recommend practical solutions for system implementation and document the impact analysis from both business and functional perspectives.

3, Quality Assurance and Testing Support:

Assist the QA team in developing detailed test plans,and test scenarios
Coordinate with stakeholders to ensure successful User Acceptance Testing (UAT), including identifying issues and ensuring resolution before deployment.

4, User Training and Support:

Provide on-site training for users, focusing on the fundamental components of the system.
Offer ongoing support for daily operations and application usage, including troubleshooting, root-cause analysis, and addressing user queries.

5, Project and Stakeholder Management:

Act as a liaison between business and technical teams, ensuring alignment of goals and priorities, and identifying opportunities and process improvements by leveraging data to drive business solutions.
Participate in project planning, status reporting, and change management processes to ensure successful implementation of business initiatives.

Bachelor's degree in Information Technology, Computer Science, Business, Economics - Finance, or equivalent.
Minimum of 3 years of experience in a Business Analyst role or equivalent position
Experience with Waterfall and agile software development methodologies.
Experience in using Jira and Confluence for managing requirements and projects
Experience in using suitable tools/languages for business modeling, and technical diagrams (Figma, Visio, BPMN,…)
Experience in banking finance and life insurance is an advantage.
Experience in SQL script and using data visualization techniques and tools is an advantage
Experience in implementing AI-driven or data-driven solutions to enhance decision-making processes.is an advantage

Being an Amazer at MBAL, you are offered:

No working on the weekends (5 working days/week from Monday to Friday) and no overtime
Competitive salary with annual review and performance bonus
100% official salary during the probation period
MIC Premium Healthcare Insurance for each employee with his/her 03 dependents
Provide Life Insurance & Cancer Insurance for the company's members
Annual leave: 15 days/year
Outstanding Wellness allowances
Lunch/Mobile/Travel allowances
Sponsored training and self-development opportunities (English, PMP, CSM, ITIL...)
Modern facilities for convenient working.
Specific benefits on the holidays of the Union (Company birthday, New Year's holidays, Mid-Autumn Festival, Vietnamese Family's Day - June 28, Vietnamese Children's Day - June 1, Women's Day - March 8 & October 20, …)
Exciting company outings/events and team-building activities
Supportive, international, dynamic working environment and talented, culturally diverse teams
A large pantry full of snacks, drinks, and seasonal fresh fruit