Microwave Senior Engineer

ZTE Soft
Expired
266 Doi Can, Ba Dinh, Ha Noi
At office

Job description

  • In charge of ZTE microwave product, give technical support to customer.
  • Solving the technical problems during and after the equipment installation.
  • Daily maintenance for microwave product.
  • Complete project certificate (HOC/PAC/FAC)
  • Be responsible for spare application and broken board replacement
  • Support customer on site system operation/maintenance training.
  • Response to customer's technical queries or issues.
  • Follow up and close the call timely.
  • Escalate unresolved system issues and cooperate with Global Service Centre to find out the solution for system discrepancy and outstanding defects.
  • Support sales team for any technical queries.
  • Handle the products warranty/system notice issues and communicate with customers timely.
  • Track the Latest system revision and new system product knowledge & sharing with the team members.
  • Complete other job assigned by supervisor/manager.

Your skills and experience

  • Possess a bachelor/Master degree of industrial automation/Computer, Communication, Electronics related major.
  • Strong technical knowledge of Control Automation products and computer science.
  • Minimum 2 years engineering/service or maintenance background on microwave product.
  • Minimum 2 years project delivery and implementation experience.
  • Have at least one experience of microwave product.
  • Willing to travel in domestic.
  • Fluent in English (Oral and Written).

ZTEsoft

Company type
IT Product
Company size
51-150 employees
Country
China
Working days
Monday - Friday
Overtime policy
No OT