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Job description
- Provide Manufacturing Execution System support in the shopfloor.
Understand business flow and MES system, consult the best solution and advise to user to use the system effectiveness Minimize business disruption by resolving any incidents, and completing new requests in a timely manner (within SLA)
- Understand and define the Impact and Severity of the issue and determine the best course of action and appropriate incident escalation
- Provide end-user training/education on how to use MES systems
- Setup master data for new model and onsite support in the Shop
Ensure all configuration for new model are setup on production environment and support to verify line is completed
- Work with key business users to understand issues and constraints in the environment
Improved business relations and communications.
- Identify repetitive tasks/recurring issues and work with the Maintenance team to resolve issues and look at root cause
Enhancements to current processes to Optimize system utilization
Your skills and experience
1) Education/ Professional knowledge:
- Bachelor’s Degree in Information Technology field
- Bachelor’s Degree in Engineering.
2) Skill, Experience:
- 3 - 5 years’ Experience in Information Technology
- 3 - 5 years’ Experience in providing Application Support
- Experience in user engagement
- Have experience for Manufacturing process.
- Proficient in English, written and verbal
3) Other requirements (if need):
- MES Experience is beneficial - Excellent in SQL Tool.
- SCADA/PLC experience is beneficial
- Development skills are beneficial: C#, HTML5, Angular…
Why you'll love working here
- Competitive salary range, commensurate with experience
- Additional benefits include lunch allowance, free parking, social insurance, and PVI insurance
- Annual performance reviews with bonuses for top performers
- 13th month salary provided annually
- Enjoy preferential pricing for services within the Vingroup ecosystem including Vinmec, Vinpearl, and Vinschool...

VinFast
View company
Vươn tầm thế giới
Company type
Non-IT
Company industry
Manufacturing and Engineering
Company size
1000+
employees
Country
Vietnam
Working days
Monday - Saturday
Overtime policy
No OT
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