Junior IT System Engineer (N3+)

eTown 5 Building, 364 Cong Hoa, Tan Binh, Ho Chi Minh
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13 days ago

Top 3 Reasons To Join Us

  • English incentive
  • Japanese incentive
  • Onsite opportunity

Job Description

Provide technical expertise and judgments to support IT Infrastructure solutions  (Platform/Virtualization/Cloud) that support complex business needs in accordance to  ITSM process (Incident, Problem and Change Management).

**Please note that only shortlisted candidates will be contacted.

Your Skills and Experience

To be successful candidate for this role, you have:  

• Bachelor’s Degree in any IT discipline.

• 0-2 years’ experience within IT Operations, infrastructure services support  (Systems and Network management), operations monitoring and end user  support.

• Good communication in Japanese at least certified with N3 or BJT J3 (advantage)

• Good communication in English.

• Good understanding of ITSM\ITIL processes, preferably ITIL trained.

• Must be a Service and Customer orientated team player.

• Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.

• Must possess the ability to prioritize and perform multiple tasks.

• Excellent communication and customer service skills and the ability and desire to work in a collaborative team environment.

• Independent and able to work with little or no supervision

• Demonstrated ability to adapt to a changing and work under high pressure environment

• Thorough hands-on experience and certified in one or more of the following  platforms:

Wintel/UNIX/VMWare/Hyper-V/KVM

AWS/Azure/GCP/OpenStack/vCloud/CloudStack/Akamai/O365.

Oracle/MySQL

• Knowledge of Monitoring Tools such as HP OVO/IBM Tivoli  Monitoring/Zabbix/JP1 Suite.

• Knowledge of Ticketing Tools such as HP Service Manager/ServiceNow.

• Have knowledge of scripting languages such as Perl, Python and PHP etc.

• Good understanding of PKI. Hardware Security Module (HSM) management experience a plus.

• Able to work on 24x7 shift rotation

Why You'll Love Working Here

Why We Are Different?

At DXC Vietnam, we acknowledge that our associates are the greatest asset and we make sure to provide our talents an exciting job and work/life balance.

  • A Great Place to Work: We provide our associates a range of programs in the workplace to help maintain healthy and work life balance (Sport/Tournaments/Yoga, Music Band, etc.).
  • Various Recreation Activities: We offer our associates a great number of recreation activities through-out the year include sports, yoga practices, internal contest, etc. which greatly promote the unity and team spirit (DXC Amazing Race, DXC Got Talent, etc.)
  • Extra Healthcare & Insurance Programs: We wish to bring our associates the best for their health by offering superior benefits that support health and wellness.
  • Incentive for Learning Achievement: We encourage our associates to strive for more learning achievements with the attractive incentive programs (Technical/ English Incentive Awards, etc.)
  • Recognition Award Programs: We always acknowledge the significant contributions of our associates who constantly deliver greater value to our clients and contribute significantly to the growth of the company by the attractive recognition awards (Tech Global Award, Individual/Team Excellent Awards, etc.)
  • Tech6 Program: A frame work to foster digital technology engagements through 6 key activities that inspire, connect, educate, build, give and inform.
  • Training & Development: Our global environment promotes lifelong learning. We invest in both infrastructure and content to ensure that employees all over the world have access to high-quality learning opportunities through DXC University & extensive Training Workshops which are regularly organized weekly.
  • Overseas Transfer Program: A great number of our associates have been selected to work with our clients in the United States, Australia, United Kingdom, Dubai, Japan, Switzerland, Germany, Singapore, etc. This is really a great opportunity for our associates to fully improve their understanding and outlook of other cultures, global life style, and enabling them to develop a truly global vision and gain a rich perspective of experience life-changing insights.
  • Corporate Responsibility: Our associates make the company and our CR efforts successful. We have demonstrated our full commitment to sharing and building the local community by organizing a wide range of charity activities in Vietnam throughout the year (Charity visits, Fun Run, Blood Donation, Disaster relief efforts, House Donation, etc.)