Top 3 reasons to join us
- We place you into great fast growing IT companies
- We provide you a career, not just a job.
- Opportunities to travel/work/relocate overseas.
Job description
[This job offers you an opportunity to work in an English-speaking environment, therefore the ability to communicate in English is a must.]
Are you looking for new opportunity to go far in your career?
Are you interested in being part of something innovative and making a big impact in the software industry, instead of being an ordinary developer?
This is a rare opportunity!
Our client is a Singapore start up company. It focuses on cutting-edge mobile phone security, applying the latest advanced attacks against mobile phones and inventing solutions to defend against them. You will join a world class team of cyber security experts in keeping e-commerce companies, financial institutions, and governmental organisations safe from cyber attacks.
We are searching for individuals to join their HCMC-based Engineering and Support Centre as Java/J2EE Developers
You will:
- Do software Development/Engineering together with the Engineering team in Singapore.
- Provide technical support to regional customers.
- Troubleshoot and escalate product defects / issues to the Engineering team in Singapore.
- Perform system maintenance for critical customers and handle some product testing and support documentation work.
Software Development
- Develop extension modules in Java for main product codebase and customer-specific requirements
Technical Support
- Monitor status of critical infrastructure.
- Perform Tier 2 and 3 Technical Support
- Troubleshoot and investigate the faults reported by customers.
- Troubleshoot existing JAVA codes.
- Maintain and update operational plans/procedures such as disaster recovery plans, and backup plans.
- Report Technical Support activities and SLA management.
Incident Management
- Liaise with Engineering team to resolve escalated issues, and perform ad-hoc requests.
- Keep track of the issue and update customer regularly.
- Provide incident reports and root cause analysis to help prevent future occurrences.
Change / Patch Management
- Plan and implement software updates/upgrades (i.e. Service Packs).
- Perform system maintenance work g. software patching and upgrades.
- Ensure proper documentation.
- Comply with Change/Patch Management processes.
Testing and support documentation
- Keep abreast of new product developments and learn through attending training.
- Provide feedback to Engineering team of common customer issues or complaints to help improve the product.
- Own and maintain support documentation such as FAQ.
Your skills and experience
Requirements:- 2+ years of relevant working experiences. (Mid Level to Senior Level)
- Experience with Java/J2ee development
- Good understanding of server side programming.
- Ability to communicate in English (intermediate)
Personalities:
- Strong sense of commitment and responsibility
- Able to work independently and in team
- Interest in growing business in SEA
- Interest in startup culture
Why you'll love working here
1) You want to join venture-backed start-ups to build meaningful products.2) You love to work with smart people in a fast-paced working environment.
3) You desire to collaborate with overseas technical teams, and embrace opportunities to travel/work/relocate overseas.
We’ll offer you a conducive working environment with:
- Competitive benefits, performance-based salary and bonuses.
- Private insurance for you and family member.
- Open communication with passionate and experienced members.
- Easy access to network of knowledge.
- Various Internal events including team building, and team outing.
TECH JDI
Tech JDI "Technology Joint Development Initiative"