IT Technical Support Engineer

Alipay (Alibaba Group)
Expired
+2
Saigon Centre, 67 Lê Lợi, P. Bến Nghé, District 1, Ho Chi Minh
At office

Top 3 reasons to join us

  • Friendly and professional working environment
  • Future career growth
  • Attractive Salary and Benefits

Job description

• Overseas new office IT setup (APAC region). Build-up and maintain IT service in APAC area. In terms of Cabling, WAN/LAN network, phone, video conference, PC, printer, etc.

• Follows best practices to ensure system and application security.

• Win & Mac OS X terminal management, standard image customization, deployment.

• Responsible for regional first level and 2nd level network support to ensure its smooth operation.

• Be the major focal between business users and IT to make sure all requirements and issues can be solved locally or cooperating with Hangzhou teams.

• VIP IT supports

Your skills and experience

• A minimum of 5 years of demonstrated work experience in IT fields.

• BS/BA degree in computer science or related field preferred.

• Strong working knowledge of Microsoft Operating Systems Windows OS – Server, Active directory, DNS, DHCP, SCCM, Exchange, Cisco or other similar networking and Video Conference equipment and TCP/IP.

• Familiar with WIFI, ITIL methodology, voice/video conference solution and devices.

• Experience with end user computer hardware, networking equipment and desktop software applications.

• A proven ability to quickly learn and become expert on new / unfamiliar technologies.

• Strong spoken and written English, Chinese speaking/understand is a plus

• Understanding SQL would be an advantage

Why you'll love working here

  • Premium healthcare package;
  • Attractive salary and good benefits will be exchanged directly at the interview;
  • 13th month salary, annual salary review;
  • 2 -4 months’ salary bonus based on performance
  • Working for one of the biggest payment system in the world, co-working with other international finance institution system to deliver the smoothly payment experience to customer
  • Opportunity to frequently travel to China and South East Asia countries every month;
  • Join a young, friendly and dynamic team in an international and professional working environment;
  • Interesting workplace with multi-culture and English communication;
  • Performance review twice a year;
  • Happy hour, team lunch, team building, company trip;
  • 15 days full paid leave per year, 8 days sick leave, unlimited admin leave

Alipay (Alibaba Group)

View company

Alipay is a third-party mobile and online payment platform, established in China 2004 by Alibaba

Company type
IT Product
Company size
1-50 employees
Country
Singapore
Working days
Monday - Friday
Overtime policy
No OT