IT Technical Support (Database, SQL)

Timo
Expired
+2
412 Nguyen Thi Minh Khai, Ward 5, District 3, Ho Chi Minh
At office

Top 3 reasons to join us

  • Big chance to build Fintech system, large data
  • International & English environment
  • Apply new Tech-Stack, Technology and more

Job description

Timo is looking for a Technical Support Engineer with responsibility for 

-Receiving and processing all incoming inbound customer requests for technical support via Helpdesk tickets, email and Skype. 

-Inbound Support via Skype and Helpdesk tickets

-Collaborate closely with the team and other team members to raise up suggestions or any concerns

-Actively suggest a plan of actions to improve overall quality.

Your skills and experience

-Knowledge and/or working experience with Relational Database Management Systems (MySQL, SQL … )

-Knowledge and/or working experience with Linux ( Fedora, RHEL, Ubuntu )

-Jasper report/Crystal report skill a plus

-Unix/Python Shell Scripting skills a plus

-Good problem-solving and analytical skills

-Ability to manage multiple high-priority tasks simultaneously

-Team-oriented attitude to help other colleagues and departments with technical problems.

-Strong interpersonal communication and relationship-building skills.

Why you'll love working here

- Our deliverable is a leading software that is changing the way people do banking. You will be proud of your work and you will share with every body that you helped to build Timo.

- You’ll be joining a team of experts who are technically savvy, creative and who share the intention of reinventing banking in Vietnam. You work closely with international architects and front-end consultants, product managers, designers to develop the system. You will learn a lot from them.

- We will train and help you improve:

  • Your testing skills on mobile and web
  • Improve banking domain knowledge.
  • Learn about some soft skills such as: task management, time management, problem solving, ...

- You will have good working environment to 

  • Learn and practice testing technique (API test, Integration test, system test, user acceptance test...)
  • Work in Agile, scrum project
  • Using some test management tools and bug tracking tools such as Jira,...
  • Learn about automation testing on web and mobile, such as Selenium, Appium, xcode, Java, Android SDK,..

- Company Benefits:

  • 5 Competitive salary
  • 13-month salary
  • Extra healthcare insurance
  • Company outing & team building.
  • 15-day annual leave days
  • Data 4G allowance
  • Parking allowance
  • Taxi allowance
  • Learning & Development
  • Timo Club
  • Full time, working hours from 8:30 - 12:00 & 13:30 - 18:00 Monday to Friday weekly

Timo Vietnam

Company type
IT Product
Company size
301-500 employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT