IT Support Specialist (System, Network)

DEK Technologies
Expired
+2
9 - 11 Dong Da, Tan Binh, Ho Chi Minh
At office

Top 3 reasons to join us

  • 100% salary during probation, 13th salary
  • Premium insurance (includes probation time)
  • Technical, Soft skill, English Training courses

Job description

We are looking for an IT Support Specialist to take responsibilities of users support and to work with ICT Team in relation to network, email and server systems management as well as maintaining all software, hardware facilities to make sure that technical support is properly provided to all staff. You will:

1. User support: 

  • Be responsible for supporting DEK users including hardware and software-related issues to make sure users can work effectively on their daily jobs
  • Be responsible for user account management for Vietnam staff to work in accordance with their relevant projects
  • Work closely with other ICT Teams on supporting IT-related requirements
  • Provide technical support, training, assistance, and guidance to members in Vietnam

2. System role:

  • Be responsible for managing IT-related hardware and software licenses
  • Be responsible for entrance/exit security systems including access door control and camera monitoring systems
  • Perform other assigned tasks when required by DEK-VN ICT Team

At DEK Technologies Vietnam, you will live with Agile & Lean principles where employees are empowered at all levels to collaborate cross-functionally, to take pride in collective ownership, to improve yourself by continuously learning, practicing & sharing with others.

Your skills and experience

  • At least 5 years’ experience working within network and servers or similar role
  • Experience with enterprise networks solutions
  • Experience with Cisco and HP network and devices solutions. Cisco CCNP certificate is a must. 
  • Network planning, implementing and security
  • Linux Opensource solutions (DNS, Server Farm, Virtualization, …)
  • Strong problem-solving skill, with a logical, analytical approach to work
  • Having following IT-related certificates would be a plus
    • Microsoft: MCITP, MCTS, MCSA, MCSE

Why you'll love working here

At DEK Technologies you will find yourself in an exciting career with:
 

  • Attractive, competitive salary and incentives
  • Opportunities for short and long-term training/work overseas
  • An excellent working environment in developing tomorrow’s features
  • Open and honest culture where people are valued, treated fairly, trusted and empowered
  • Training and career development opportunities
  • 40 flexible working hours per week from Monday to Friday
  • English classes 3 hours a week with qualified foreign teachers
  • Extra 24/7 Health and Accident Insurance
  • Annual health check up
  • Annual company trip
  • Annual family day
  • Sport clubs
  • Music club
  • Yoga club
  • Piano club

DEK Technologies

View company

An Australian outsourcing design company with experience in all aspects of project life cycle

Company type
IT Outsourcing
Company size
501-1000 employees
Country
Australia
Working days
Monday - Friday
Overtime policy
No OT