IT Operations Specialist (Hưng Yên location)

GHN
+2
3rd Floor, Rivera Park Building, 7/28 Thanh Thai, District 10, Ho Chi Minh
At office
Posted 4 days ago

Job description

Job Description

We are seeking a dedicated and skilled IT Support Specialist to manage and support the organization’s IT infrastructure, including end-user devices, network systems, and peripherals at our warehouse. The ideal candidate will play a crucial role in maintaining smooth IT operations and providing exceptional support to internal staff and external offices.

 

Responsibilities

  • Configure and maintain IT equipment including PCs, laptops, printers, projectors, meeting room devices, and other peripherals. 
  • Issue and retrieve IT equipment for end-users. 
  • Track and update IT asset status regularly.
  • Receive and assist end-users and postal staff with IT-related issues. 
  • Guide staff in using basic IT devices, software, and equipment. 
  • Provide online support for operational postal branches.
  • Assist in gathering information during network or system incidents. 
  • Support internet-related issues for offices, postal branches, and warehouses.
  • Manage and resolve issues with cameras and surveillance systems at postal branches.
  • Perform regular IT inspections at office sites, postal branches, and warehouses based on the manager's checklist.


 

Your skills and experience

Location

Residence/hometown in Hung Yen or ability to move to Hung Yen to work (onsite).

 

Required Experience/Skills

  • Basic knowledge of networking (LAN, WAN, Wi-Fi). 
  • Proficient in installing and configuring operating systems (Windows, macOS) and common office applications (Microsoft Office, Google Workspace). 
  • Experience with remote support tools is an advantage.
  • Proficient in configuring basic routers (VNPT, Viettel, Draytek, etc.).
  • Knowledgeable in configuring cameras and recorders (DVR/NVR). 
  • Preference for candidates with at least 1-2 years of experience in an IT Helpdesk or similar technical support roles.

Education 
Graduated from a college or higher degree in Information Technology or related fields.

 

Soft Skills

  • Strong problem-solving mindset. 
  • Ability to work in a dynamic, fast-paced environment. 
  • Commitment to continuous learning and professional development.

Why you'll love working here

  • Working at Top 3 Logistic Companies in Vietnam.
  • 100% salary on probation.
  • Review salary 2 times per year.
  • 13th-month salary; Performance bonus and KPI bonus.
  • Participate in 100% of Insurance on monthly salary.
  • Healthcare Insurance for employees and a periodical health check annually.

GHN is now in top 3 last-mile delivery service provider for e-commerce business in Vietnam

Company type
IT Product
Company industry
Transportation, Logistics and Warehouse
Company size
1000+ employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT