IT Manager (Hospitality)

Dinosys Corporation
Expired
+2
204 Pasteur, District 3, Ho Chi Minh
At office

Top 3 reasons to join us

  • Laptop is provided
  • Attractive salary and bonus twice a year
  • Bao Viet healthcare package

Job description

  • Build and manage the IT Department responsible for all IT-related issues for a portfolio of hotels and serviced apartments
  • Design and implement the IT infrastructure architect for all buildings, including hardware and software to ensure the effectiveness and efficiency of IT in supporting daily business operations
  • Work closely with Property Managers to provide expert opinion on IT-related matters
  • Work closely with Property Operations to define SLAs for IT and ensure such SLAs are met on a constant basis
  • Supervise all daily and weekly IT procedures in the hotel
  • Manage IT supervisors and clerks: assign and supervise their daily jobs, train them on all needed theoretical and practical procedures, troubleshooting and support within corporate standards.
  • Ensure proper follow-up of all claims that were sent to IT Department
  • Work closely with suppliers to ensure constant and effective communication for all hardware / software issues
  • Document, archive all correspondence and troubleshooting, follow up suppliers’ visits and maintenance
  • Develop and adapt any ideas that bring IT services to higher management
  • Recover any gaps that might face IT Dept and come up with plans to advance its operations
  • Assist existing/new properties when it is required

Your skills and experience

  • Experience: minimum of 5 years, with at least 2 years of which in management position in IT field within hotel operations. 2 years of which in management position
  • Fluent in English
  • Good knowledge in network, security, wireless and hospitality solutions and software, especially hotel management software (Opera or similar)
  • Good communication skills

Dinosys Corporation

View company

Specializing in system integration, software development and outsourcing

Company type
IT Outsourcing
Company size
51-150 employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT