IT Maintenance & Support Leader

Pizza Hut Vietnam (Pizza Vietnam Ltd.)
Expired
10th Floor, Opal Building, No.92 Nguyen Huu Canh St., Ward 22, Binh Thanh, Ho Chi Minh
At office

Job description

JOB SCOPE
- Assist for IT Management of day to day workload for the maintenance and Support team to ensure an effective and efficient service is delivered and departmental targets are achieved;
- Daily monitoring and ensure IT systems are work smooth and effective operation;
- Control and organize the team’s daily work schedule to achieve targets set, oversee team’s performance and attendance;
- Implement IT system for new store and other IT projects;
- Training and develop for subordinate team;

KEY TASKS
- Review existing system assigned by the manager, suggest and propose of the solution to improve the automation of relative IT issues;
- Recommend new hardware, software and infrastructure to the management to improve security operational efficiency & simplify repetitive clerical tasks;
- Perform project management on any IT project as assigned by IT Management;
- Provide IT services for relevant departments and stores;
- Support and maintain the computer hardware, network infrastructure, telephone system, call center, website, CRM, POS, VAT, Office 365, Azure, Inventory, email, Anti-virus and relative software and hardware in the company to ensure the smooth running of the day-to-day operation of all application system at store level and RSCs office;
- Supervise subordinate to monitor and maintain the correctness of the data produced by the computer system;
- Follow up and apply IT standard for whole company system;
- Set and follow up the KPI performance of individual team member;
- Perform basics training for both subordinates and users if any;
- Regular data safe /backup and update new system hotfix if any;
- Ability to coach and lead a team of people;
- Ability to manage a wide variety of activities at the same time;
- Work with relevant departments for other IT project.

Your skills and experience

- Education / Training Qualifications: Bachelor or Higher Degree in IT;
- Experience: A dynamic professional with at least 6-8 years of IT professional experience; Experiences in retails/F&B chain is preferred;
- Good job knowledge in system, networks, hardware & POS;
- Good leadership skills.

Why you'll love working here

  • PVI health care
  • Attractive salary
  • benefit follow Viet Nam Labour Rul

Pizza Hut Vietnam (Pizza Vietnam Ltd.)

View company

Pizza Hut Vietnam (Pizza Vietnam Ltd.)

Company type
IT Product
Company size
1000+ employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT