IT Helpdesk/IT Support (Work at HCM&HN)

Chailease
Expired
+2
Saigon Trade Center, 37 Ton Duc Thang, Ben Nghe Ward, District 1, Ho Chi Minh
20F, CEO Tower, HH2-1, Pham Hung St., Me Tri Commune, Nam Tu Liem, Ha Noi
At office

Job description

1.Help Desk Administration (80%)

  • Install work stations and installing and configuration computer hardware, OS, Email, Network folder, Printer, Scanner, and new applications.
  • Monitoring and maintaining computer systems and networks.
  • Troubleshooting system and network problems, diagnosing and solving hardware/software faults via remote, telephone, email, chat or at user table.
  • In charge of installing work stations, load all required software and support new entrance to use their account and PC at the first day in company
  • Repair some small problem in hardware PCs, Printer, Scanner, telephone.
  • Moving and setup PC when user move to new table.
  • Tape backup Management
  • Monitoring (backup, camera, Network device, internet, …)
  • Disk Clean-up, Scan Antivirus periodical

2.IT Asset Management (20%)

  • Monitoring and maintaining all the software, hardware and other IT equipment
  • Update Monthly IT Report.
  • Make label and manage IT asset.

Your skills and experience

  • College/Bachelor’s degree in IT or related degrees.
  • 1-2-year experience in IT field (with more than 100 end-users).
  • Having knowledge about Domain Controller, Active Director.
  • Have CCNA/MCSA is an advantage.
  • Fair English communication skills in both speaking and writing.
  • Communication & problem-solving skills, strong persuasion.  

Why you'll love working here

  • Working time is only 5 days/week (from Monday to Friday).
  • 13th month salary, annual salary increase, year-end bonus according to annual performance evaluation.
  • Allowance for lunch, phone, computer.
  • Teambuilding level 4*, 5*; company sponsored when traveling, sport activities, picnic in groups.
  • In addition to the statutory insurance, there is also 24/24 accident and health insurance for all employees.
  • And many more benefits…

A Supporting Partner of Our Customer. A Driving Force of Economic Success.

Company type
IT Product
Company size
501-1000 employees
Country
Taiwan
Working days
Monday - Friday
Overtime policy
Extra salary for OT