Expired
Top 3 reasons to join us
- Very attractive starting income
- Insightful mentorship from Experts & C-level
- Ownership on international projects
Job description
- Be responsible for ensuring the operation and availability of a Telco & Call Center System according to SLA.
- Administrate Telephone system in PDC, DRC and Branches.
- Configure and maintain IP Telecommunication system (VOIP), Call Centre and Call Recording.
- Configure , maintain, support, and optimize telecommunication systems and services, voicemail and PBX communication systems, and video conferencing environments.
- Troubleshoot telecommunication systems to identify the problems.
- Analyze and resolving telecommunications issues in a timely and accurate fashion, and support user needs where required.
- Take part in IT projects that are relevant to Telecommunication & Call Centre.
- Reports any deviation/problem/outage to Supervisor and providing regular reports that are required.
- Manage document the systems and make sure that the documents are up-to-date.
Your skills and experience
- Open for Fresher
- Bachelor degree in IT major is refer
- Have at least 2-3 years working/developing on Enterprise Telecommunication Environment
- Have at least 2-3 years experiences Enterprise Call Centre/Recording System
- Prefer candidates have knowledge about Genesys Contact Centre system
- Depth knowledge/experience of VOIP technology
- Knowledge technical, analytical and problem solving skills
Why you'll love working here
- Latest financial technology applied
- Various bonuses and awards for employees
- Professional and transparent working environment.
- Health, social and accidental insurance
- 15 Annual Leaves
- Team-building activities
- Open sharing culture
Home Credit Vietnam
View company
Home Credit Vietnam Finance Company Limited
Company type
IT Product
Company size
1000+
employees
Country
Czechia
Working days
Monday - Friday
Overtime policy
No OT
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