IT Application Support/ System Support

Shinhan Finance Vietnam
Expired
Pico Plaza, 20 Cong Hoa, Tan Binh, Ho Chi Minh
At office

Top 3 reasons to join us

  • Opportunity to work with many big systems
  • Long-term career development in full-stack
  • Professional working environment

Job description

Job Summary

The Job holder plays a role to support lending core system for daily operation. He/she is responsible for analyzing the business requirements, understanding IT systems/applications and communicating with internal/external stakeholder to ensure the smooth core system operation.

Key Roles & Responsibilities

* In charge of analyzing and preparing business and system requirements for the IT Credit-Card Core system
* Ensuring proper due diligence and gap analysis is done for application implementation against the business requirements
* Working cohesively with the application vendor’s application supporters to get the required knowledge transfer for the product knowledge and business process.
* Providing system/application support for end user and know-how supports to internal teams.
* Managing and leveraging between end user’s expectation and the base lined business requirements
* Supporting User Acceptance Test for the project sign off.
* Project-management to implement of major applications including Lending Core system enhancement, CRM, data mining (reporting and data extraction), credit scoring, and MIS when needed.

Your skills and experience

1. Qualification: University Degree majored in Information Technology or related

2. Work Experience:
* At least 02 years working experience in Software development and Application support. (experienced: SQL, Way4 system is prefer)
* Have experience on business analysis and system analysis. 
* Have experience on Core banking or Core Lending system is a plus.
* Have working experience in Finance/Banking/Insurance is a plus. 

3. Nice to have:
* Experience on application development and deployment (DevOps)
* Experience on either Java, PL/SQL.
* Good experience on ITIL framework and process.
* Some experience on MS Dynamic CRM.

4. Skills:
* Able to communicate effectively with different stake holders.
* Able to understand insight requirements.
* Able to use English (both written & verbal).
* Good at trouble shooting, root cause analysis with wide knowledge in IT application area.

5. Attitude:
* Trust-worthy and have good attitude on facing multiple system issues.
* Positive thinking with service mind-set.
Hard-working even at night-time or weekend (when needed).

Why you'll love working here

  • Challenging finance projects with big architecture/ systems
  • Professional training programs
  • Attractive salary and bonus
  • Social insurance
  • Premium health insurance
  • Overseas / Vietnam company trip
  • Engagement and outdoor activities (birthday, football, charity etc)
  • Friendly and dynamic working environment

Shinhan Finance Vietnam

View company

SHINHAN VIETNAM FINANCE COMPANY

Company type
IT Product
Company size
1000+ employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT