Infrastructure Client Service Officer

HSBC Vietnam
Expired
106 Nguyễn Văn Trỗi - Tầng 12 toà nhà Centre Point, Phu Nhuan, Ho Chi Minh
At office

Job description

The Infrastructure Client Services job is responsible for supporting the building and running of client services that enable DevOps, including managing collaboration tools, Banking Automation devices, Mobility Solutions, and Client Services.

This role will carry out some or all of the following activities:

  • Ensures the completion and full sign off of Service Acceptance Non Functional Requirement controls for new IT Technology services or changes to IT Technology services, as well as ensuring compliance to the relevant Risk Controls and Standards
  • Deliver and operate Telecommunications business services that utilise appropriate infrastructure technology solutions such that they are efficient, cost optimal and highly resilient, in collaboration with business and Technology stakeholders
  • Support peers across IT to deliver functional and department goals in line with IT strategy, priorities and budgets
  • Determine the strategic direction and execute in each of the Technology areas under Client Services responsibility
  • Ensure Service Quality Targets are met for offered client services
  • Business stakeholder management to define product roadmaps and keep other areas of HSBC informed about the Technological infrastructure capabilities available
  • Write development code, understand a DevOps Continuous Integration/Continuous Delivery pipeline, and build automated test scripts (for infrastructure products and upgrades) and build automation interfaces between systems

Your skills and experience

To be successful in the role, you should meet the following requirements: 

  • Graduate with information technology major
  • Certificate MCSE, CCNP
  • Communicate well in English, both writing and speaking

Why you'll love working here

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Vietnam

View company

One of the world's largest banking and financial services organisations

Company type
IT Outsourcing
Company size
1000+ employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT