Implementation Engineer L1

36 Tran Quoc Toan, Hai Chau, Da Nang
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3 days ago

Top 3 Reasons To Join Us

  • Global IT Company
  • Great Employee Benefit
  • Lagest SI company in the world

The Job

Job Description

Assist in installation, break/fix and problem management  

A TS Implementation Engineer (L1) develops the ability to start 'owning' portions of an installation, break/fix incidents and problem management. The TS Implementation Engineer (L1) has a basic understanding and appreciation of technical design principles. The individual develops an understanding of fundamental project management and administration processes.

Ensure client satisfaction

The TS Implementation Engineer (L1) functions jointly through the TS Implementation Engineers (L2) to meet client requirements. They work under close supervision from the TS Implementation Engineers (L2).

Perform technical telephonic duties

The individual may be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.

Behavioural skills

TS Implementation Engineers (L1) display a strong learning orientation. They have good verbal communication skills and are able to assist a team to ensure their success. They demonstrate a client service orientation and have a hands-on proactive approach.

Your Skills and Experience

  • Strong Network experienced
  • Has experienced in implement, configuration and able to solve problem
  • 1-3 years experienced in Network Engineer
  • SI Background will be preferable

Why You'll Love Working Here

Global Top Employer Brandname:

  • Dimension Data Group belongs to NTT Group, one of the biggest Telecommunication and IT corporations in the world (65/ Fortune 500)
  • Dimension Data Vietnam is the fasted growing company in APAC
  • Dimension Data Vietnam was the Top 3 Performing 2018

Culture:
A good mix of Western and Japanese working culture

Benefits:

  • Opportunities to go on company trips to Europe, Australia and SEA Countries
  • Opportunities to go on oversea training
  • Global medical insurance
  • Death & disabilities insurance
  • Corporate access to famous Online learning platform (Corusera, Microsoft Learning, Linkedin Learning,  Talk Python Training, Mindtools....)
  • Events for teambonding and family day
  • Creative & young working space
  • 15 Annual leaves minimum
  • Fixed bonus: 13th-month salary
  • Other bonus: depend on roles
  • Annual company trip