Director of Engineering (English, B2B platform)

Top 3 reasons to join us

• Build high impact and high value products
• Various types of projects available
• Work with talented team members

Job description

ABOUT US

At RAKSUL, our vision is “Better Systems, Better World.” As a market leader in mass customization, advertising, and finance platforms, we are transforming traditional industries through the power of technology. Leveraging those services integration for enterprise customers, we are scaling our business to become a global enterprise with a strong market presence in Japan and beyond. To achieve this, we are focusing on building strategic leadership on a global scale and establishing technical superiority as a core part of our business.

ROLE OVERVIEW:

As the Director of Engineering, your primary mission will be to strengthen the leadership and performance of product development teams, with a focus on the printing business sector.

The ideal candidate will have a deep understanding of both people management and system engineering—able to identify and address challenges in developing our web platform. This role is crucial for building a resilient, scalable engineering organization while ensuring our technical architecture enables effective large-scale service integration through M&A, all aligned with our long-term goals.

You will also help establish RAKSUL as a recognized global engineering brand. Quarterly leadership discussions will take place on-site in Ho Chi Minh City or Tokyo.

RESPONSIBILITIES:

• Oversee the design and architecture of the B2B mass customization platform, ensuring effective integration of multiple services—including newly acquired businesses—while maximizing customer experience.
• Define and manage the technical roadmap for multiple projects, collaborating closely with Product Managers.
• Establish OKRs (Objectives and Key Results) and guide the organization towards autonomy while ensuring alignment with business goals.
• Identify and evaluate opportunities to expand our B2B platform capabilities while driving continuous improvements in system performance and architecture.
• Lead strategic budget planning and resource allocation for product development, ensuring investments align with business objectives.
• Work closely with design, engineering, and product teams to ensure E-Commerce services integration and system performance goals are met.
• Develop a talent management strategy, focusing on development and succession planning.
• Lead, mentor, and develop a high-performing engineering team, fostering a collaborative and innovative work environment.

Your skills and experience

QUALIFICATION

• At least 10 years of experience in software development engineering, with a focus on microservices-based web platforms.
• 5+ years of experience in leadership roles managing teams and developing organizations, including oversight of engineering teams with 30+ software engineers.
• Proven experience in program and project management, particularly in aligning teams across multiple regions and stakeholders.
• Experience with objective-oriented goal setting and organizational planning for a time horizon of 1+ years.
• Demonstrated experience in budget procurement, control, and optimization.
• Vendor management experience, particularly with outsourcing partners.
• Strong expertise in tracking, analyzing, and visualizing key performance metrics for software engineering teams.

OTHER SKILLS

• Experience with cloud-based infrastructures (e.g., AWS, GCP) and DevOps practices.
• Knowledge of modern software development methodologies (Agile, Scrum, etc.).
• Strong technical expertise in relevant languages or frameworks (e.g., JavaScript, TypeScript, Node.js, Python, etc.).
• Experience leading teams in a high-growth environment, scaling from startup to enterprise.
• Familiarity with e-commerce, mass customization, or finance platforms.

Why you'll love working here

• 15 annual days of a year, and also available during probation time
• Premium Private healthcare package
• Salary review TWICE a year with attractive performance bonus up to 2 months
• MacBook Pro, Ergonomic chairs, 140cm wide desk from your first working day
• Individually tailored learning and development plan
• Boost your English with in-house training by a native teacher
• Maintain work-life balance with in-house activities, sports clubs, and regular events.