Digital Core Banking System Expert

177 Hai Ba Trung - VRG Building, District 3, Ho Chi Minh
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The Job

Job Purpose *

Applications problem resolution for all Vietnam users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; and perform related work as required.


Key Responsibilities: Involve in the daily supporting, monitoring and fixing incidents.

• Besides undertaking daily BAUs, the candidate must actively self-study and develop new knowledge in various fields.

In addition, the candidate needs to undertake development works and do maintenance on any existing systems or projects.

• Play role of troubleshooting for issues/problems originating from applications in production environment.

• Do planning/documentation for developing/supporting tasks, progress reports to managers and adhere to delivery schedules.

• Support for various members from different teams on daily works related production environment

• Involve in monitoring, enhancing performance, user experience.

Your Skills and Experience


•         Bachelor's Degree in IT/Computer Science/MIS/BIS or related.

•         Additional certifications/2nd degree is an advantage


Required Competencies and Skills:

•         Strong knowledge Command Line (Bash, Powershell, …)

•         Solid knowledge and experience in Application Architecture (visualizing application structure and pin point key components)

•         Critical & Logical Thinking and Analyzing skills are required

•         Experience in Java/.Net technology is an advantage

•         Experience in MySQL/SQL Server (minimum 1 year)

•         Experience in Log Monitoring (knowledge in ELKS/GrayLog is an advantage)

•         Familiarity with Agile development methodologies is an advantage

•         Ability to learn new languages and technologies

•         Communication skills are nice to have


Relevant Work Experience:

•         Minimum 2 years of working experience in Application Support or related positions

•         Experiences in Banking / Insurance / FinTech / E-commerce is an advantage

Why You'll Love Working Here

•         Offer Responsibility Allowance, amount subject to job level

•         Applicant can work after Tet holiday

•         13th-month salary

•         15-18 annual leave per year

•         Private health care insurance (Generali Insurance) for staff (included spouse and children)

•         Year-end bonus based on performance rating

•         Professional working environment with agile working style and digital culture

•         Training & Learning Opportunities

•         Career Road map & Development